Job Information

CUNY IT Senior Associate, Levels 1-3 (Provisional) - PeopleSoft Financials Lead in New York, New York

Job Title: IT Senior Associate, Levels 1-3 (Provisional) - PeopleSoft Financials Lead

Job ID: 21809

Location: Central Office

Full/Part Time: Full-Time

Regular/Temporary: Regular


I.T. Senior Associates perform highly complex professional work in technology-related disciplines. While areas of specialization vary, typically I.T. Senior Associates perform a range of work in development/programming, communications, technical support, or similar functions depending on the needs of the Information Technology area to which they report. Work tasks include diagnosing, evaluating, overseeing and resolving highly complex projects. They have wide latitude for independent initiative and judgment and may serve in lead roles on complex programs or projects, and/or serve as a direct supervisor of a unit or group.

I.T. Senior Associates should demonstrate mastery of one or more technology-related disciplines, decision-making ability in situations related to those disciplines, and be able to serve as a resource in these areas. They may contribute to decisions on I.T. policies and technical standards.

This job is in CUNY's Classified Civil Service. The full specification is available on our web site at


IT Senior Associate




Previously posted under Job Opening ID 20004. Prior applicants need not apply.

The Office of Computing and Information Services (CIS) at the City University of New York (CUNY) support the IT and telecommunications needs of CUNY's 24 colleges. CIS supports enterprise IT and applications; develops new technologies that advance University's core mission; builds, upgrades and maintains the University's network; operates the University's Data Center and help desk; develops disaster recovery and business continuity plans; and leads the CUNYfirst Enterprise Resource Planning Project (ERP), which integrates 25 university systems, covering student administration, financial management, and human resources.

Reporting to the PeopleSoft Finance Solutions Manager, the PeopleSoft Financials Lead will be a techno-functional application support specialist responsible for day-to-day techno-functional application support. Supported modules shall include Cash Manager, General Ledger, Accounts Payable, Accounts Receivable, Billing, Purchasing, eProcurement, eSupplier, Travel & Expense and Commitment Control. The PeopleSoft Financials Lead offers superior client support, promotes and ensures consistent performance of deployed services and in coordination with others and supports the application change control process; and collaborate with various IT teams to implement solutions, program modification and process transactions.

The PeopleSoft Financials Lead's responsibilities include, but are not limited to:

-Acts as a resource in the technical upgrade, business process management, and analysis and design configuration of the PeopleSoft Financials/Supply Chain Management (SCM) modules.

-Analyzes customizations to retrofit to delivered product as much as possible.

-Collaborates with Pillar Support Leads, managers and others to facilitate processes, projects, installations and formulation of operating policies and procedures, especially in relation to CUNYfirst and the PeopleSoft Financials/SCM pillar.

-Utilizing a thorough knowledge of the overall functioning of PeopleSoft FSCM module and lead technical efforts; assists functional teams in troubleshooting reported FSCM issues.

-Develops design documents based on business requirements.

-Evaluates and analyzes user requests and requirements for new or modified programs.

-Manages system administration and supports activities focused on the PeopleSoft Financials portion of the CUNYfirst PeopleSoft implementation including testing, change control, monitoring utilization and triaging support.

-Studies existing installation to evaluate effectiveness and develop new approaches to improve production or specifications as required.

-Supports users through unit, integration, system and user testing.

-Troubleshoots and resolves technical/functional issues, determines if technical requirements are met, develops action plans to correct deficiencies, works with functional teams to test, diagnoses and isolates the root cause of problems, coordinates further diagnoses and tests as necessary and recommends and implements appropriate workarounds to complete functional/technical SCM service requests.

-Performs other duties as necessary.

Job duties require schedule flexibility and willingness to work evenings or weekends as required for systems-related tasks.


  1. High School Diploma, G.E.D., or equivalent

  2. An equivalent of ten years of experience post-high school that can be met by one of the following: ten years of full-time work experience in a computer or technology related position; an Associate's degree plus eight years of full-time work experience in a computer or technology-related position; or a Bachelor's degree from an accredited institution plus six years of full-time work experience in a computer or technology-related position

  3. Demonstrated English Language proficiency

  4. A Motor Vehicle Driver's license, valid in New York State, may be required for some, but not all positions.

This title has three levels. In addition to the minimum qualifications above, To qualify for Levels 2 and 3, additional qualifications, such as education, experience, or certification relevant to the area of specialization are required.


The ideal candidate will be an experienced IT Application Support Lead with proven functional and technical knowledge, skills, and abilities in the following areas:

-Extensive working experience must be related to the job duties listed above in PeopleSoft Financials/Supply Chain Management 9 or higher in a lead role.

-Experience with PeopleSoft Cash Management and General Ledger modules are required; Additional experience with other modules should include: Accounts Payable, Accounts Receivable, Billing, Purchasing, eProcurement, eSupplier, Travel & Expense, and/or Commitment Control.

-Experience in problem triage and resolution as applied to IT applications.

-Experience in production application change control practices and processes.

-Thorough knowledge of of PeopleTools 8.5.x in the area of SQR, PeopleCode, Application Engine, XML Publisher, SQL Developer and others.

-Understanding of the workings of Weblogic, Tuxedo, SFTP and BPEL in a PeopleSoft-hosted environment.

-Strong communication skills to interface with technical staff, administrative users, business process owners and other Information Resources managers.

-Exceptionally well-organized and able to effectively analyze and resolve complex problems while rendering sound resolutions, and have the ability to articulate goals and manage multiple resources and priorities.

-Ability to work productively as an individual contributor and collaboratively as a team member in a fastpaced, time-sensitive, customer-responsive, and team-oriented environment.


Level 1: $91,298

Level 2: $99,599

Level 3: $109,560


Health Plan Coverage for Employees Hired on or after July 1, 2019

City of New York employees and employees of Participating Employers and their eligible dependents hired on or after July 1, 2019 will only be eligible to enroll in the EmblemHealth HIP HMO Preferred Plan and must remain in the HIP HMO Preferred Plan for the first year (365 days) of employment.

After 365 days of employment, the employee will have the option of either remaining in the HIP HMO Preferred Plan or selecting a different health plan within 30 days before the end of the 365th day period. If a new health plan is selected, the new plan will be effective on the 366th day.

Only after the 365th day can the employee participate in any Annual Fall Transfer Period.

An employee who needs to request an exemption from the required enrollment in the HIP HMO Preferred Plan can do so by submitting a HIP HMO Opt-Out Request Form to EmblemHealth. An employee, or eligible dependent, must meet certain criteria and the request must be approved by EmblemHealth before the exemption is granted. The HIP HMO Opt-Out Request Form and HIP service area are available on the EmblemHealth website.


CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.


To apply, go to, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information.

For full consideration, submit a cover letter and resume online via CUNY's web-based job system, addressing how your experience and credentials fulfill the responsibilities and qualifications outlined.

The direct link to the job opening from external sources is:;=A&JobOpeningId;=21809&SiteId;=1&PostingSeq;=1


Open until filled.


CUNY Job Posting: Information Technology/Technical


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.