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CUNY Library Coordinator in New York, New York

Job Title: Library Coordinator

Job ID: 23066

Location: Graduate Center

Regular/Temporary: Regular

POSITION DETAILS

The Graduate Center, CUNY is the focal point for advanced teaching and research at The City University of New York (CUNY), the nation's largest urban public university. With over 35 doctoral and master’s programs of the highest caliber, the Graduate Center fosters pioneering research and scholarship in the arts and sciences and prepares students for careers in universities and the private, nonprofit, and government sectors. The Graduate Center’s commitment to research and scholarship for the public good is exemplified by its more than 30 centers, institutes, and initiatives, including its Advanced Science Research Center (ASRC), a 200,000 square-foot facility in upper Manhattan, designed to promote collaboration among scientists in five areas of global research and innovation: nanoscience, photonics, structural biology, neuroscience, and environmental sciences.

The Graduate Center (GC) benefits from highly ambitious and diverse students and alumni—who in turn teach hundreds of thousands of undergraduates every year. Through its public programs, the Graduate Center enhances New York City’s intellectual and cultural life.

Under the direction of the Head of Circulation and Reserves, the Library Coordinator supervises part-time staff and workflow for library circulation, reserves, and stack maintenance. The Graduate Center Library hosts a collection of print material of about 230,000 books, with about 33,000 circulation and reserve transactions each year. The library serves as a pick-up point for about 10,000 interlibrary loan items each year, and about 10,000 items from other CUNY libraries requested annually by users CUNY-wide.

Duties include but are not limited to:

  • Responsible for the receipt, return, and pickup of library materials and monitors service activity and quality;

  • Manages and performs circulation and reserve transactions using CUNY circulation software;

  • Assign work schedules, evaluates, and directs circulation, reserve, and stack maintenance staff in all library functions including registering library users; lending books, media, and equipment; organizing pick-ups and returns of resources from both inside and outside CUNY libraries; issuing guest printing user logins; collecting fines and fees; interfacing with user records appropriately in university information systems;

  • Trains staff to operate independently on evenings and weekends to perform all services in the library, to provide accurate information and directional referrals, and to respond appropriately in emergencies;

  • Manage collections and deposit of library fines and fees; statistics for library entry and egress; and compiles data for analysis;

  • Responsible for the maintenance of copiers and card dispensers including collection and deposit of cash;

  • Monitors services to assure timely response to borrowing requests, deliveries to CUNY borrowers, and shipments to borrowing libraries;

  • Troubleshoots hardware, software, and systemic problems related to circulation, reserve, and security and report the same;

  • Identifies damaged material, including books and equipment, and initiates repair;

  • Tracks overdue items, traces lost items, and initiates replacement as needed;

  • Prepares materials for delivery and shipment;

  • Resolves problems and complaints resulting from complications of service;

  • Collaborates on workflow review, policy development, and implementation of new software;

QUALIFICATIONS

Bachelor's Degree required.

Preferred Qualifications include:

  • Experience with library catalogs, circulation systems, and databases.

  • Experience working with Alma fulfillment functions

  • Ability to process and manage online reserves for remote users

  • Ability to create schedules in response to changing staffing patterns

  • Proficiency in interpreting service documentation and to master new software and hardware, including statistical software and web applications.

  • Demonstrated interpersonal and organizational skills with dedication to excellent service.

  • Strong ability to communicate clearly on the phone, in person, and via email.

  • Strong time management skills, with the ability to set priorities and to work efficiently under pressure with accuracy.

  • Ability to lift and/or move up to 20 pounds.

CUNY TITLE OVERVIEW

Assists with Library operations and provides excellent service to Library users.

  • Coordinates with faculty, students, and librarians to ensure needed materials are accessible on a timely basis

  • Provides general information in the use of library resources and services

  • Keeps records of library transactions and generates reports on usage

  • Exercises sound judgment in enforcing library policies and procedures

  • May perform and/or supervise daily operations of a service unit such as the Reserve Desk

  • May assist with digital resource management, acquisitions, and updating Library web pages

  • Performs related duties as assigned.

CUNY TITLE

Assistant to HEO

FLSA

Non-exempt

COMPENSATION AND BENEFITS

Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

Click on "Apply Now" below which will bring you to the registration screen. If you are a new user, you must register to apply. If you already have a user ID, please use your existing ID to apply. Make sure to upload a cover letter, resume, and contact information for three (3) professional references (name, title, and organization). Please upload all documents in Word or PDF format.

CLOSING DATE

Open until filled with review of applications to begin on December 8, 2021

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

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