Job Information

CUNY Office of Accessibility Manager in New York, New York

Job Title: Office of Accessibility Manager

Job ID: 22007

Location: Borough of Manhattan CC

Full/Part Time: Full-Time

Regular/Temporary: Regular


Borough of Manhattan Community College (BMCC) is a diverse teaching and learning community committed to advancing equity and the intellectual and personal growth of students. Working to strengthen a culture of care inside and outside the classroom, we share a passion for learning with students from around the globe as we strive to increase degree completion, successful transfer, career achievement, and service and leadership within our community, New York City, and beyond. With enrollment of nearly 25,000 students, BMCC is the largest of the 24 institutions comprising The City University of New York (CUNY). The College is strategically located in downtown Manhattan in close proximity to the artistic communities of Tribeca and SoHo, the dynamic downtown financial district, and the center of New York City government at City Hall. BMCC prides itself on the diversity of our students: over 41% are Hispanic, over 30% are Black or African American, over 30% were born outside the US, and they represent more than 160 countries of origin with over 115 languages spoken. As one of 10 finalists for the 2021 Aspen Prize for Community College Excellence, the nation’s signature recognition of high achievement and performance among community colleges, we share a belief in the transformative power of education to further the intellectual, economic, and social vitality of individuals and communities—and in the role of community colleges in advancing equity and social justice. BMCC’s motto speaks to this common sense of purpose and possibility: Start Here, Go Anywhere.

Under the direction of the Vice President for Student Affairs or designee, the Office of Accessibility (OA) Manager, will assist in creating and maintaining a supportive academic, emotional, and creative environment for the Borough of Manhattan Community College (BMCC) students. This person will:

  • Oversee the daily operations of the Office of Accessibility including, but not limited to, direct supervision of all staff; manage the budget; develop, implement, and evaluate the Office of Accessibility’s programs, workshops, services and publications; and serve as a resource to during drop-in services for people visiting the Office of Accessibility.

  • Coordinate accommodations and services including note-taking, exam proctoring, academic testing assistive technology, interpreting/transcribing services, readers, scribes, etc. and develop and maintain a resource clearinghouse for accessibility needs and services for students, staff, and faculty.

  • Review documentation, determine student’s eligibility for reasonable accommodations, and develop appropriate accommodation profiles.

  • Liaise with university, city, and state rehabilitation and related agencies and represent the college at related meetings on students with disabilities.

  • Serve as liaison to the campus community on guidance and information regarding disability-related topics through workshops and programs for students, faculty and staff and serve on college’s ADA compliance committee.

  • Actively solicit external grant funding and monitor program’s current grant activities.

  • Stay current of current legal issues and trends associated with supporting students with accessibility needs.

  • Monitor student academic progress and provides direction and support for students who are experiencing academic, social, and transitional difficulties.

  • Assist in implementing major college-wide events such as commencement, orientation, registration, honors convocation, and other campus-wide retention and persistence outreach and activities.

  • Availability to work evening hours and weekends, as necessary.


Bachelor's degree and six years' related experience required.

  • Master’s degree in higher education administration, social work, student personnel administration, counseling, educational psychology, special education or related field preferred.

  • At least four (4) years of progressively responsible experience in higher education or rehabilitation agencies required.

  • Knowledge of providing services to college students in accordance of Section 504 of the Rehabilitation Act and the American with Disabilities Act (ADA) and related policies required.

  • Must possess strong interpersonal, oral, and written communication skills, with attention to detail and proven leadership, with supervisory experience of professional staff preferred.

  • Successful record of working with and implementing programs and services for students with disabilities within a diverse student population.

  • Be a creative, dynamic individual with demonstrated examples of balanced and superior judgment, who can work independently and under general supervision to provide courteous and accurate customer service to students, visitors and the campus community.

  • Outstanding organizational, problem-solving, project management, data-informed decision making, conflict-management skills, and the ability to balance numerous demands, evaluate competing priorities and adjust planning as needed.

  • Demonstrated ability to work on sensitive, confidential, and complicated issues with discretion with a commitment, understanding and sensitivity to the cultural, social and educational needs of a diverse student body with diverse values and priorities.

  • Demonstrated ability to establish and maintain effective, cooperative working relationships with students, faculty and staff, parents, system-wide colleagues, and community partners.

  • Proficiency in Microsoft Office Suite and Social Media.


Develops, and manages delivery of, services to students with special needs.

  • Oversees daily office operations and provides training and supervision to staff

  • Directs one or more distinct programs in support of the unit in an area of expertise, developing plans, providing services, and managing facilities and equipment

  • Collects and analyzes relevant program and outcomes data, (tracking usage, satisfaction with initiatives, and impact on student retention and success

  • Develops programs to ensure inclusiveness as well as compliance with applicable laws, regulations and policies

  • Prepares reports and develops other communications including publications, workshops, and web site materials

  • Performs related duties as assigned.

Job Title Name: Student Disability Services Manager


Higher Education Associate




Salary $81,647 - $94,542

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.


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July 27, 2020


CUNY Job Posting: Managerial/Professional


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.