Job Information
CUNY Panther Station One Stop Service Coordinator (multiple positions) in New York, New York
Panther Station One Stop Service Coordinator (multiple positions)
Job ID
27248
Location
Borough of Manhattan CC
Full/Part Time
Full-Time
Regular/Temporary
Regular
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POSITION DETAILS
The Borough of Manhattan Community College (BMCC) is a vibrant, pluralistic learning community committed to students’ intellectual and personal growth. The College bridges the economic and educational opportunity gap for students, more than half of whom are the first in their families to attend college. Working to strengthen a culture of care inside and outside the classroom, we share a passion for learning with students from around the world. Strategically located in downtown Manhattan the College is in close proximity to the artistic communities of Tribeca and SoHo, the dynamic downtown financial district, and the center of New York City government at City Hall. BMCC prides itself on the diversity of our students. We are an inclusive community that promotes an atmosphere of mutual respect for each member’s ethnicity, gender, age, disability, religion, political preference, sexual orientation, gender identity, and national origin, among other personal characteristics. BMCC’s motto speaks to this common sense of purpose and possibility: Start Here, Go Anywhere. We strive to increase degree completion, successful transfer, career achievement, and service and leadership within our community, New York City, and beyond.
This position will report to the Assistant Dean of Enrollment Management. The duties and responsibilities of this position will include, but not limited to:
Working with a caseload of students to help facilitate removal of all enrollment barriers.
Assist students with the BMCC applicaiton process.
Assist students with the registeration of classes.
Process student requests for information change such as bio/demo information, major, address, etc.
Process non-degree and readmit applications.
Assist with in-person or virtual registration.
Assist students to apply for financial aid.
Assist students via email, online, or in-person, as needed, to resolve enrollment related issues.
Working collaboratively with other departments such as Academic Advisement, Admissions, Bursar, Contact Center, Financial Aid, and Registrar to assist students.
QUALIFICATIONS
Bachelor's Degree required.
PREFERRED QUALIFICATIONS
Strong initiative and ability to manage multiple projects with follow up.
Excellent communication, organizational, and interpersonal skills.
Information technology skills.
Experience with Student Records module of PeopleSoft/CUNYfirst.
Proficient in Microsoft applications, especially Word and Excel.
Ability to work in a fast-paced, high-energy environment.
Strong attention to details.
Ability to work evening and weekends, when necessary.
CUNY TITLE OVERVIEW
Supports student enrollment activities and processing.
Provides direct student services and works collaboratively with other units to support registration, payment, and related activities
Conducts workshops on enrollment management services and processes
Counsels students, staff and faculty on academic registration, admissions, testing, and related processing
Manages student information databases and resolves issues with student records and transactions
Ensures compliance with college, Federal, and New York State regulations and policies
Creates and updates content for web pages, bulletins, and other media to ensure effective communications to students and campus community
May supervise clerical and/or part-time staff and coordinate work schedules
Performs related duties as assigned.
CUNY TITLE
Assistant to HEO
FLSA
Non-exempt
COMPENSATION AND BENEFITS
$44,411
CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.
HOW TO APPLY
Candidates should provide a CV/resume using our online recruiting system CUNYFirst at https://cuny.jobs/.
CLOSING DATE
October 4, 2023
JOB SEARCH CATEGORY
CUNY Job Posting: Managerial/Professional
EQUAL EMPLOYMENT OPPORTUNITY
CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.