Job Information

CUNY PeopleSoft Financials Lead (IT Senior Associate, Levels 1-3) in New York, New York

Job Title: PeopleSoft Financials Lead (IT Senior Associate, Levels 1-3)

Job ID: 22311

Location: Central Office

Full/Part Time: Full-Time

Regular/Temporary: Regular


IT Senior Associates perform highly complex professional work in technology. They perform development/programming, communications, technical support, and similar functions in their areas of expertise. Work may include diagnosing, evaluating, overseeing and resolving problems in highly complex projects.

IT Senior Associates have wide latitude for independent initiative and judgment, and may serve in lead roles on complex programs or projects and/or serve as a direct supervisor of a unit or group. They demonstrate mastery of technology-related discipline(s) and decision-making ability in area(s) of expertise. They serve as a resource and contribute to policies and technical standards.

This job is in CUNY's Classified Civil Service. The full description is available on our web site at (search for “Classified Civil Service Job Descriptions”).


IT Senior Associate




The Office of Computing and Information Services (CIS) at the City University of New York (CUNY) support the IT and telecommunications needs of CUNY's 25 colleges. CIS supports enterprise IT and applications; develops new technologies that advance University's core mission; builds, upgrades and maintains the University's network; operates the University's Data Center and help desk; develops disaster recovery and business continuity plans; and leads the CUNYfirst Enterprise Resource Planning Project (ERP), which integrates 25 university systems, covering student administration, financial management, and human resources.

Reporting to the PeopleSoft Finance Solutions Manager, the PeopleSoft Financials Lead will be a techno-functional application support specialist responsible for day-to-day techno-functional application support. Supported modules shall include Cash Management, Accounts Receivable and Billing. Additional support is required for Accounts Payable, Purchasing, eProcurement, Travel & Expense and Commitment Control. The PeopleSoft Financials Lead offers superior client support, promotes and ensures consistent performance of deployed services and in coordination with others and supports the application change control process; and collaborate with various IT teams to implement solutions, program modification and process transactions.

The PeopleSoft Financials Lead's responsibilities include, but are not limited to:

-Application support specialist responsible for day-to-day techno-functional application support for PeopleSoft Financials applications.

-Collaborate with Pillar Support Leads, managers and others to facilitate processes, projects, installations and formulation of operating policies and procedures, especially in relation to CUNYfirst and the PeopleSoft Financials/SCM pillar.

-Integration support with third-party Marketplace.

-Utilizing a thorough knowledge of the overall functioning of PeopleSoft FSCM module and lead technical efforts; assists functional teams in troubleshooting reported FSCM issues.

-Develops design documents based on business requirements.

-Evaluates and analyzes user requests and requirements for new or modified programs.

-Manages system administration and supports activities focused on the PeopleSoft Financials portion of the CUNYfirst PeopleSoft implementation including testing, change control, monitoring utilization and triaging support.

-Studies existing installation to evaluate effectiveness and develop new approaches to improve production or specifications as required.

-Supports users through unit, integration, system and user testing.

-Troubleshoots and resolves technical/functional issues, determines if technical requirements are met, develops action plans to correct deficiencies, works with functional teams to test, diagnoses and isolates the root cause of problems, coordinates further diagnoses and tests as necessary and recommends and implements appropriate workarounds to complete functional/technical SCM service requests.

-Acts as a resource in the technical upgrade, business process management, and analysis and design configuration of the PeopleSoft Financials/Supply Chain Management (SCM) modules.

-Analyzes customizations to retrofit to delivered product as much as possible.

-Performs other duties as necessary.

Job duties require schedule flexibility and willingness to work evenings or weekends as required for systems-related tasks.


  1. High School Diploma, G.E.D., or equivalent

  2. An equivalent of ten years of experience post-high school that can be met by one of the following: ten years of full-time work experience in a computer or technology related position; an Associate's degree plus eight years of full-time work experience in a computer or technology-related position; or a Bachelor's degree from an accredited institution plus six years of full-time work experience in a computer or technology-related position

  3. Demonstrated English Language proficiency

  4. A Motor Vehicle Driver's license, valid in New York State, may be required for some, but not all positions.

This title has three levels. In addition to the minimum qualifications above, To qualify for Levels 2 and 3, additional qualifications, such as education, experience, or certification relevant to the area of specialization are required.


The ideal candidate will be an experienced IT Application Support Lead with proven functional and technical knowledge, skills, and abilities in the following areas:

-Extensive working experience must be related to the job duties listed above in PeopleSoft Financials/Supply Chain Management 9 or higher in a lead role. Preferred experience in 9.2

-Experience with PeopleSoft Cash Management and/or Accounts Receivable and Billing and/or General Ledger modules are required; Additional experience with other modules should include: Accounts Payable, Purchasing, eProcurement, Travel & Expense, and/or Commitment Control.

-Experience in problem triage and resolution as applied to IT applications.

-Experience in production application change control practices and processes.

-Thorough knowledge of of PeopleTools 8.5.x in the area of SQR, PeopleCode, Application Engine, XML Publisher, Excel-to-CI, Integration Broker, SQL Developer and others.

-Understanding of the workings of Weblogic, Tuxedo, SFTP and BPEL in a PeopleSoft-hosted environment.

-Experience in integrating and supporting PeopleSoft with a third-party Marketplace.

-Strong communication skills to interface with technical staff, administrative users, business process owners and other Information Resources managers.

-Exceptionally well-organized and able to effectively analyze and resolve complex problems while rendering sound resolutions, and have the ability to articulate goals and manage multiple resources and priorities.

-Ability to work productively as an individual contributor and collaboratively as a team member in a fast-paced, time-sensitive, customer-responsive, and team-oriented environment.


Level 1: $91,298

Level 2: $99,599

Level 3: $109,560

CUNY’s benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

IMPORTANT NOTICE: Health Plan Coverage for Employees Hired on or after July 1, 2019

City of New York employees and employees of Participating Employers and their eligible dependents hired on or after July 1, 2019 will only be eligible to enroll in the EmblemHealth HIP HMO Preferred Plan and must remain in the HIP HMO Preferred Plan for the first year (365 days) of employment.

After 365 days of employment, the employee will have the option of either remaining in the HIP HMO Preferred Plan or selecting a different health plan within 30 days before the end of the 365th day period. If a new health plan is selected, the new plan will be effective on the 366th day.

Only after the 365th day can the employee participate in any Annual Fall Transfer Period.

An employee who needs to request an exemption from the required enrollment in the HIP HMO Preferred Plan can do so by submitting a HIP HMO Opt-Out Request Form to EmblemHealth. An employee, or eligible dependent, must meet certain criteria and the request must be approved by EmblemHealth before the exemption is granted. The HIP HMO Opt-Out Request Form and HIP service area are available on the EmblemHealth website.


CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.


Applicants should upload a cover letter and resume online via CUNY’s job system. Describe how your experience and credentials relate to the position and its qualifications.

If you are a current CUNY employee, apply through the CUNYfirst Self-Service Portal.

If you viewing this job on an official CUNY web page, select “Apply Now” at the top of the job posting.

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-Go to “Employment Resources” at the bottom of the page and select “Log Into Your Account”.

-If you do not have an account, the system will prompt you to register.

-Search for the position using either the title or Job ID listed above.


Open until filled with review of applications to begin April 23, 2021


CUNY Job Posting: Information Technology/Technical


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.