Job Information

CUNY Research Computing Engineer/IT Senior Associate, Level 3 (Provisional) – Advanced Science Research C in New York, New York

Job Title: Research Computing Engineer/IT Senior Associate, Level 3 (Provisional) – Advanced Science Research Center

Job ID: 19818

Location: Graduate Center

Regular/Temporary: Regular


I.T. Senior Associates perform highly complex professional work in technology-related disciplines. While areas of specialization vary, typically I.T. Senior Associates perform a range of work in development/programming, communications, technical support, or similar functions depending on the needs of the Information Technology area to which they report. Work tasks include diagnosing, evaluating, overseeing and resolving highly complex projects. They have wide latitude for independent initiative and judgment and may serve in lead roles on complex programs or projects, and/or serve as a direct supervisor of a unit or group.

I.T. Senior Associates should demonstrate mastery of one or more technology-related disciplines, decision-making ability in situations related to those disciplines, and be able to serve as a resource in these areas. They may contribute to decisions on I.T. policies and technical standards.

This job is in CUNY's Classified Civil Service. The full specification is available on our web site at


IT Senior Associate




The Graduate Center, CUNY is the focal point for advanced teaching and research at The City University of New York (CUNY), the nation's largest urban public university. With over 35 doctoral and master’s programs of the highest caliber, the Graduate Center fosters pioneering research and scholarship in the arts and sciences and prepares students for careers in universities and the private, nonprofit, and government sectors. The Graduate Center’s commitment to research and scholarship for the public good is exemplified by its more than 30 centers, institutes, and initiatives, including its Advanced Science Research Center (ASRC), a 200,000 square-foot facility in upper Manhattan, designed to promote collaboration among scientists in five areas of global research and innovation: nanoscience, photonics, structural biology, neuroscience, and environmental sciences.

The Graduate Center (GC) benefits from highly ambitious and diverse students and alumni—who in turn teach hundreds of thousands of undergraduates every year. Through its public programs, the Graduate Center enhances New York City’s intellectual and cultural life.

Information Technology (IT) is the division of the Graduate Center responsible for voice, video, and data systems and services. The mission of this unit is to promote, facilitate, and support the effective use of technology in the learning process, in instruction and research, and in processing and accessing institutional information. This position will be located at the Advanced Science Research Center (ASRC).

The ASRC invites applications for a Research Computing Engineer to administer its Research Computing Infrastructure. The ASRC Research Computing Infrastructure supports exciting research projects across these initiatives and addresses dynamic and challenging computational problems. This position offers a unique opportunity to interface with scientists at the ASRC and with computing engineers at the Graduate Center to help accelerate a portfolio of world-class scientific research programs.

Under the direction of the Director of Systems Services and in coordination with the ASRC Initiatives, with latitude for the exercise of independent initiative and judgment, the Research Computing Engineer has operational and leadership responsibility for the development and management of the Graduate Center research-supporting infrastructure at the ASRC.

Duties include but are not limited to:

  • Provides the ASRC Initiatives with the research-supporting infrastructure to help maintain cutting edge research; provides support for research-specific resources including CPU and GPU based high performance computing clusters, and large dataset storage and transfer; Supports the ASRC research community needs for a prompt and dynamic management of the Research Computing Infrastructure;

  • Directs the evaluation of new and emerging computational technologies, assists in the planning of the deployment of information technology systems, directs the design and implementation of new research-supporting infrastructure services, and integrates new technologies into the existing CUNY and external IT Infrastructure;

  • Assists with vendor management and feasibility studies in support of the IT acquisition needs of the ASRC research community; provides solutions to user questions and other queries such as connectivity problems, performance issues, functionality, outages, etc.; collaborates with IT staff in problem resolution, preventive maintenance, and corrective actions;

  • Leads complex day-to-day operational activities for maintaining the software and core-processing environment of the ASRC initiatives, including patching, backups, configuration, updating, and documentation, to ensure continuous and stable operation of computational research. Utilizes available tools to monitor performance and respond appropriately;

  • Reviews and analyzes the testing of systems and infrastructure to ensure completeness of controls, adherence to standards, security, completion of documentation, quality of output and efficiency of systems, supports and ensures SOX, HIPAA, and ITIL compliance within the IT infrastructure;

  • Participates in detailed strategic planning activities; monitors and reports on progress toward goals and objectives, manages service requests and problem resolution, and participates in the weekly Change Management meetings;

  • Functions as a member of the Systems Services leadership team; works cooperatively and collaboratively; communicates openly, clearly and frequently; maintains close communication with the Director of System Services and the ASRC Initiatives;

  • Performs other duties as assigned.


  1. High School Diploma, G.E.D., or equivalent

  2. An equivalent of ten years of experience post-high school that can be met by one of the following: ten years of full-time work experience in a computer or technology related position; an Associate's degree plus eight years of full-time work experience in a computer or technology-related position; or a Bachelor's degree from an accredited institution plus six years of full-time work experience in a computer or technology-related position

  3. Demonstrated English Language proficiency

  4. A Motor Vehicle Driver's license, valid in New York State, may be required for some, but not all positions.

This title has three levels. In addition to the minimum qualifications above, To qualify for Levels 2 and 3, additional qualifications, such as education, experience, or certification relevant to the area of specialization are required.


A preferred candidate should have:

  • Bachelor’s or Master’s Degree in a science discipline.

  • Significant experience with high-end research computing and troubleshooting computing problems.

  • Demonstrated expertise in high performance computing, high speed networks, data storage systems, and cloud computing.

  • Working knowledge of Linux/Unix, programming languages, and scientific and mathematical libraries and packages; experience with scientific software is desirable.

  • Campus-level experience in planning and supporting research cyberinfrastructure; experience in a major research university setting.

  • Strong leadership skills, technical acumen, and critical thinking to build strong collaboration within diverse teams of internal and external technical professionals.

  • Demonstrated ability to learn quickly and apply new ideas, technologies and processes when appropriate to customer and service outcomes.

  • Strong written and oral communication skills; ability to communicate effectively to technical and non-technical staff, senior professionals and upper-level administrators; ability to communicate in technical terms with scientists about goals and techniques used in research.




CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.


To apply, go to, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information.


Open until filled with review of applications to begin on December 20, 2018


CUNY Job Posting: Information Technology/Technical


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.