Job Information

CUNY REVISED TITLE: HR Business Project Management Officer, OHRM Program Management Office in New York, New York

Job Title: REVISED TITLE: HR Business Project Management Officer, OHRM Program Management Office

Job ID: 21109

Location: Central Office

Full/Part Time: Full-Time

Regular/Temporary: Regular


The Program Management Office (PMO) within the Office of Human Resources Management is responsible for developing human resources related projects in order to address policy or process improvements and issues. The project work includes policy analysis, data analysis, and development of relevant documentation (policy memos and briefs, training materials, and process workflows) and elements of traditional and agile project management methodologies.

The Program Management Office is seeking an experienced HR Business Project Management Officer to develop and implement comprehensive project plans addressing critical inter-related HR business priorities. They will lead cross-functional OHRM, Central Administration, and University-wide teams, initiatives and projects from initial concept definition through successful change management, final implementation, and transition to business as usual, and ensure that project teams meet their overall objectives, budgets and timelines. Serving as an internal consultant, the HR Business Project Management Officer will facilitate problem-solving activities to define problems, assess current state root causes, design and test solutions, identify and remove process and operational roadblocks, and implement cohesive and integrated solutions leading to desired outcomes. They will define project scope in collaboration with OHRM leadership, identify project team members’ roles, set performance expectations and responsibilities, allocate resources efficiently, facilitate change management activities and communications, mitigate risks, manage interdependencies, perform quality checks and integration analyses, create and maintain comprehensive policy and procedure documentation, escalate critical decisions, and report milestones.

Reporting to the PMO Director, the HR Business Project Management Officer will manage a prioritized list of activities and projects, including cost and schedule estimates to implement requested capabilities, and apply metrics to illustrate project status, performance, productivity, and backlogs. They will utilize a broad perspective to determine how new solutions will affect existing work processes and systems, and how to manage the integration. The HR Business Project Management Officer will negotiate requirements across multiple business groups and ensure technical feasibility for new business processes, policy updates, and system functionalities. Moreover, they will collaborate with various OHRM subject matter experts and members of the Central Administration’s Computer Information Systems, Procurement, Finance, and Academic Affairs Offices, as well as campus-based Human Resources staff, NY State and NY City agencies, and external vendors and stakeholders to achieve goals.



  • Bachelor’s degree and eight years’ related experience required.


  • Advanced degree in a directly related discipline strongly preferred.

  • Eight years’ experience in HR management, organizational design, project management, process improvement, IT, data analytics, or related field.

  • Proven track record of successfully leading, implementing or delivering large-scale cross-functional projects or initiatives for public or higher education institutions.

  • Desirable certifications: PMP, CCMP, Agile, or Lean Six Sigma.

  • Demonstrated understanding full life cycle project implementation and support, plus broad knowledge of multiple human resources functions.

  • Strong research and analytical skills with proven ability to understand complex business processes, translate between technical and business language, and recommend and implement viable solutions.

  • Strong organizational and project management skills to devise and execute work plans, prioritize work, manage multiple projects and meet deadlines.

  • Strong interpersonal communication, presentation, negotiation, group facilitation and relationship-building skills to appreciate the value of others and work effectively with diverse internal and external stakeholders.

  • Professional integrity and credibility to work discreetly on sensitive assignments, exercise sound judgement, and manage confidential information.

  • Intermediate to advanced computer proficiency using administrative, financial or payroll related systems, databases, and programs, plus Microsoft Office Suite including MS Project.


Leads initiatives to develop and implement improvements to management and administrative practices and systems.

  • Serves as a consultant to management in investigating current situations and in identifying the scope of the problem and potential solutions

  • Conducts studies and reviews to design organizational or systems improvements, developing appropriate measurements and goals

  • Serves as a change management leader in implementing major organizational or systems improvements; develops and executes implementation plans, reporting results and issues to management

  • Develops and implements training, communications, ongoing task forces and teams, and other support to maintain and build on results

  • Performs related duties as assigned.


Higher Education Officer




Salary is commensurate with qualifications, education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

IMPORTANT NOTICE: Health Plan Coverage for Employees Hired on or after July 1, 2019

City of New York employees and employees of Participating Employers and their eligible dependents hired on or after July 1, 2019 will only be eligible to enroll in the EmblemHealth HIP HMO Preferred Plan and must remain in the HIP HMO Preferred Plan for the first year (365 days) of employment.

After 365 days of employment, the employee will have the option of either remaining in the HIP HMO Preferred Plan or selecting a different health plan within 30 days before the end of the 365th day period. If a new health plan is selected, the new plan will be effective on the 366th day.

Only after the 365th day can the employee participate in any Annual Fall Transfer Period.

An employee who needs to request an exemption from the required enrollment in the HIP HMO Preferred Plan can do so by submitting a HIP HMO Opt-Out Request Form to EmblemHealth. An employee, or eligible dependent, must meet certain criteria and the request must be approved by EmblemHealth before the exemption is granted. The HIP HMO Opt-Out Request Form and HIP service area are available on the EmblemHealth website.


For full consideration, submit a cover letter and resume online via CUNY's web-based job system, addressing how your experience and credentials fulfill the responsibilities and qualifications outlined.

The direct link to the job opening from external sources is:


Open until filled.


CUNY Job Posting: Managerial/Professional


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.