Job Information

CUNY Senior Institutional Research Data Analyst (HEA) in New York, New York

Job Title: Senior Institutional Research Data Analyst (HEA)

Job ID: 22896

Location: Guttman Community College

Full/Part Time: Full-Time

Regular/Temporary: Regular


The Stella and Charles Guttman Community College is the City University of New York’s newest community college in 40 years. As an innovative institution, Guttman Community College requires flexibility and a broad range of skills and competencies from candidates in every position. Located in midtown Manhattan, Guttman was established with the goal of significantly improving student learning, retention and graduation, by rethinking community college education and practice. Guttman Community College is a federally-designated Hispanic Serving Institution with a culturally diverse student body drawn from across New York City.

Most of our students enroll directly out of high school. The College is committed to using a range of innovative approaches in order to achieve its goals and to improve student persistence, retention, completion, and transfer. The centerpiece of Guttman’s educational model is an integrated first-year core curriculum, where students examine current world issues and use New York City as a living text and laboratory. Thus, connecting information and concepts across multiple disciplines, contexts, and perspectives. This immersive approach equips Guttman scholars with the foundation of knowledge and skills essential to their intellectual, social, civic, and professional endeavors in and beyond the classroom.

Guttman currently offers five majors/pathways: business administration, information technology, human services, liberal arts and sciences, and urban studies, and will offer additional programs in the future. The College admitted its first cohort of 300 students in August 2012 and has established a goal of 5,000 students, in the coming years. Before applying, candidates are strongly encouraged to visit the Stella and Charles Guttman Community College website ( to learn more about the institution.

The college’s institutional effectiveness, strategic planning, accreditation, institutional research, and survey research activities are coordinated by the Center for College Effectiveness, which is seeking a Senior Institutional Research Data Analyst. Reporting to the Assistant Dean of Institutional Effectiveness and Strategic Planning in the Center for College Effectiveness the Senior Institutional Research Data Analyst will be responsible for, but not limited to the following duties:

  • Manage the annual college survey cycle by administering student, employee, and alumni surveys

  • Manage the design and administration of custom surveys

  • Conduct analysis of quantitative and qualitative data from survey ratings, survey comments, focus groups, and other sources of information

  • Summarize, interpret, and present qualitative and quantitative information in written reports and data tables/charts with clear and meaningful findings suitable for all levels of the college community, including senior administration, faculty, staff, and students

  • Collaborate with the Asst. Dean in reviewing annual institutional effectiveness/assessment profiles, providing feedback, and monitoring deadlines for each college unit

  • Collaborate with the Asst. Dean in preparing materials for presentations, workshops and professional development

  • Manage data collection and external reporting in compliance with the CUNY Performance Management Process, accreditation requirements, grant activities, and federal and state mandated reporting


Bachelor’s degree and six years’ related experience required.

Preferred Qualifications:

  • Experience with survey administration, survey design, and survey software (Qualtrics preferred)

  • Strong attention to detail and accuracy of written reports; excellent proofreader

  • Ability to conduct qualitative analysis of survey comments and focus groups transcripts

  • Ability to summarize quantitative data in tables and charts

  • Familiarity with assessment/program evaluation practices

  • Ability to take direction, work independently, and/or work collaboratively, as situations require

  • Ability to meet deadlines, handle multiple assignments simultaneously, and be flexible with changing priorities

  • Ability to communicate effectively in writing and orally to non-technical and technical audiences

  • Ability to think analytically

  • High level of technological expertise and motivation to keep up with new technologies


Manages College institutional research programs and studies related to the College's mission.

  • Develops relevant, timely and accurate institutional information to administrators, the college community, the external community, and external agencies.

  • Defines and implements research studies, designing and conducting data analyses and analyzing and interpreting results.

  • Researches, develops and recommends policy analyses relevant to anticipated institutional planning, policy, and decision-making needs.

  • Participates in college-wide strategic planning, institutional effectiveness and outcomes assessment tasks.

  • Respond to data, table and report requests from college constituencies.

  • Manage surveys, questionnaires and other data-gathering instruments administered by the Office.

  • Manages a library of institutional planning and research documents.

  • May consult with faculty and students in the design of databases for research projects

  • Performs related duties as assigned.

Job Title Name: Institutional Research Manager


Higher Education Associate





Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.


Before applying, candidates are asked to visit the Stella and Charles Guttman Community College “Why Work at Guttman – Model Guttman Employee” website ( to learn about the many attributes of the model employee for Guttman.

Visit, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID (22896) or Title (Senior Institutional Research Data Analyst). Select "Apply Now" and provide the requested information.

In order to be considered for the position, candidates must upload as one document, by the closing date:

  • A cover letter that highlights your education and experience and what would make you a Model Guttman Employee

  • An equity Statement of approximately 500 words; for more information about that questions that must be addressed please visit:

  • Resume/CV

  • Contact information for 3 professional references.


Extended closing date to October 31, 2021


CUNY Job Posting: Managerial/Professional


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.