Job Information

CUNY University Executive Director of Benefits - University Assistant Administrator in New York, New York

Job Title: University Executive Director of Benefits - University Assistant Administrator

Job ID: 20461

Location: Central Office

Full/Part Time: Full-Time

Regular/Temporary: Regular


The City University of New York's Office of Human Resources Management (OHRM) develops and administers human resources policies and services in support of CUNY's 25 campuses employing over 40,000 full and part-time employees across New York City. Employees receive a comprehensive benefits package depending on their category of staff, delivered through numerous providers with whom OHRM coordinates enrollment, service delivery, reporting, and payment.

The Benefits Office in OHRM is seeking an accomplished, analytical and results oriented professional to serve as the University Executive Director of Benefits to oversee the implementation and administration of employee benefits programs. The Executive Director provides vision, strategic leadership, planning, and guidance for the Benefits Office team in developing and implementing benefits-related programs and services. Reporting to the Vice Chancellor for Human Resources, the Executive Director provides direction to the team, creates and implements employee benefits strategy, program design, communication, administration and governance of all benefits plans. The Executive Director serves as the Chancellor’s designated instructional staff welfare fund trustee and also serves on the senior cabinet of the Vice Chancellor for OHRM.

The Executive Director manages provider relations and oversees administration of all benefits programs including supervising employee and employer contributions to all health plans, welfare funds and pension plans. He/she also acts as a liaison between CUNY and various unions, welfare funds, insurers, and NYC agencies and monitors; interprets and implements New York City and State and Federal laws regarding employee benefits.

Key responsibilities include, but are not limited to, the following:

  • Leads the University's development, implementation and oversight of employee benefits policies and programs so that they continue to serve, attract, retain, engage and satisfy the diverse needs of employees throughout CUNY.

  • Reviews competitive trends in benefits design and conducts regular analyses of University benefits plan offerings; evaluating cost, usage, and impact, and makes recommendations.

  • Serves as the primary liaison between CUNY administration and benefits plan vendors to ensure benefits program alignment, operational efficiency, and compliance with contractual agreements, legislative requirements and University policies.

  • Plans, develops, implements and coordinates introduction and/or modification to benefits plan offerings through use of a variety of employee communication strategies to ensure timely and effective availability of information for successful employee awareness/understanding.

  • Supervisory responsibility for the long-term employee retirement investment programs. Ensures periodic reviews of the University’s retirement plan policies and objectives; oversees the monitoring of program performance with consultants and fund

managers; prepares reports as necessary; and researches, evaluates and advises management on developments and trends in the field.

  • Partners with University and College HR, Benefits, Payroll professionals, and other stakeholders to discuss design and service issues; provides training on benefits administration, and implement new policies and programs.

  • Leads and supervises the University Benefits Office, managing professional and administrative staff.

  • Performs related duties as assigned


Bachelor's degree and eight years' relevant experience required.

The successful candidate will possess the following knowledge, skills and professional attributes:

  • Eight years of progressively responsible experience in a Benefits leadership position performing high level benefits analysis, advice and direction in higher education, non-profit or other complex institution.

  • Certification in benefits by CEBS and or SPHR/SHRM-SCP desirable.

  • In-depth knowledge and understanding of employee benefits administration, including knowledge of medical, prescription drugs, dental, life, vision, short and long term disability plans, flexible spending accounts programs, FMLA, Defined Contribution and Defined Benefits Plans.

  • Knowledge and experience with ACA, HIPAA, DOMA, ERISA , COBRA, and ADA.

  • Experience with accounting, actuarial practices, and tax and payment rules for Benefits plans.

  • Experience with ERP systems and re-engineering/re-organizing benefits and payroll business processes.

  • Demonstrated commitment to a service oriented approach in Benefits leadership.

  • Experience in designing and implementing benefits and wellness programs.

  • Strong analytical and problem solving acumen with the ability to think and act strategically.

  • Demonstrated ability to be influential and establish positive working relationships across the University and with vendors.

  • Demonstrated leadership and managerial skills, with ability to lead and manage teams, and use strategic and tactical judgment to make decisions and handle various situations.

  • Strong analytical, computer, and financial analysis skills with experience analyzing data and budgets to drive decision-making.

  • Exceptional writing, verbal and interpersonal communication skills with the ability to produce results as an individual contributor and as part of a team.

  • Strong presentation, consultation and group facilitation skills with experience presenting to a wide variety of audiences, including executives.

  • Strong organizational skills with the ability to independently establish plans and successfully execute multiple assignments with conflicting priorities and concurrent deadlines in a dynamic environment.

  • Ability to communicate and work effectively and collaboratively with diverse internal and external stakeholders.

  • Working knowledge of Employee Assistance and Transit Benefit Programs.


University Assistant Administrator


Salary is commensurate with education and experience up to $150,000 annually.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.


For full consideration, submit a cover letter and resume online via CUNY's web-based job system, addressing how your experience and credentials fulfill the responsibilities and qualifications outlined.

The direct link to the job opening from external sources is: HRSCEJOB_DTL&Action=A&JobOpeningId=20461&SiteId=1&PostingSeq=1


May 31, 2019


CUNY Job Posting: Executive


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.