Job Information

CUNY University Executive Director of Campus Resources in New York, New York

Job Title: University Executive Director of Campus Resources

Job ID: 22653

Location: Central Office

Full/Part Time: Full-Time

Regular/Temporary: Regular


The Office of the Vice Chancellor for University Human Resources (UHR) at The City University of New York oversees the development and administration of policies and standards that guide the Human Resources functions in support of 25 colleges and schools across the five boroughs of New York City. This office is also responsible for strengthening and implementing policies that enhance the University’s commitment to equal opportunity and a diverse workforce. The Office of the Vice Chancellor plays a key role in the ongoing infrastructure efficiency and effectiveness efforts across all HR operational functions, including payroll benefits, time and leave, human resources information systems, project management, HR advisory, civil service support, recruitment and diversity, and professional development and learning.

The University Executive Director of Campus Resources directs the operational functions of HR Campus Advisory Services, including policy, practice and procedure guidance, approval of colleges' classified and instructional actions, Civil Service administration, classification and compensation, staff actions in the Executive Compensation Plan, as well as oversight of University professional development and learning. Reporting to the Assistant Vice Chancellor, this position serves as a consultant to HR staff at CUNY colleges on Human Resource matters and partners with them to develop consistent and effective processes and builds on credibility and model behavior.

Principal responsibilities include, but are not limited to, the following:

  • Collaborates with campus or unit management to provide Human Resources leadership and to support related operations.

  • Researches, develops, and implements changes to enhance CUNY's HR policies and processes; provides guidance regarding current policies and strategic goals and priorities.

  • Ensures compliance with CUNY policy, Civil Service Rules and Regulations, New York State Civil Service Law, federal and state employment laws and collective bargaining agreements.

  • Directs the review and approval of campus personnel actions for classified, non-teaching instructional, faculty and executive compensation plan staff.

  • Develops and manages Campus HR Advisors, and coordinates their efforts with CUNY colleges.

  • Working closely with the Civil Service Director, determines examination priorities and ensures that exams support the University's HR goals.

  • Provides leadership for the development and implementation of training programs and ensures the coordination and implementation of program components.

  • Partners with leaders to identify training needs and learning objectives, and determines appropriate methodologies for delivery of training programs.

  • Supervises and develops operational procedures and maintenance of an inventory of job descriptions and postings.

  • Reviews organizational relationships and the impact of changing programs to identify classification and staffing implications.

  • Supervises and develops procedures governing the gathering of job information in the conduct of job audits.

  • Manages the oversight of a portfolio of responsibilities, such as the approval of extraordinary personnel exceptions (multiple position, substitute extensions, appointments, and reappointments) and investigations of complex inquiries.

  • Manages communications between UHR and Human Resources staff at CUNY campuses.

  • Conducts training and informational seminars for University Human Resource staff.

As a change agent and subject matter expert, the University Executive Director promotes continuous improvement, leading efforts to develop initiatives, streamline current business processes, and create efficient workflows as well as evaluate and update policies, procedures and practices. Similarly, they support the managers responsible for daily front line management of Campus Advisory Services, Civil Service Administration and Professional Development and Learning Management departments, and oversees the efforts to effectively train, develop and evaluate forward facing, customer service oriented staff.


Bachelor’s Degree and eight years’ relevant experience administering and leading Human Resources functions required.


  • Preference will be given to current CUNY employees.

  • Expert knowledge of CUNY HR operations, policies, procedures, regulations, federal and state employment laws and regulations, with substantial experience in and knowledge of collective bargaining agreements, Board of Trustees Bylaws, CUNY Code of Practice, and Executive Compensation Plan Terms and Conditions.

  • Professional certification in Human Resources, such as SPHR (HRCI) or SHRM-SCP.

  • Knowledge of general HR business practices in Higher Education and CUNY/NY Civil Service regulations.

  • Proven record of effective leadership in HR management and demonstrated commitment to a service oriented approach in HR leadership.

  • Effectiveness in managing cross-functional teams, navigating complex University frameworks, and establishing positive working relationships and partnerships with internal and external stakeholders.

  • Ability to provide strategic guidance and counsel in the assessment and development of existing and/or proposed programs and procedures.

  • Strong analytical skills with the ability to maintain confidential and sensitive information.

  • Commitment in practice to workplace diversity, accountability and transparency.

  • Ability to analyze problems and develop creative solutions to complex human resource issues.

  • Strong interpersonal skills, flexibility, and customer service orientation.

  • Strong critical thinking skills and the ability to analyze, summarize, and effectively present data.

  • Excellent oral and written communication skills and the ability to interact effectively with internal and external stakeholders.

  • Detail oriented and accurate with sound critical analysis, judgement and decision making skills.

  • Professional experience providing HR guidance in a unionized environment.

  • Experience working with CUNYfirst, Payserv, PMS, FIS and MS Office suite.


University Assistant Administrator


Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

City of New York employees, and employees of Participating Employers, hired on or after July 1, 2019, and their eligible dependents, will only be eligible to enroll in the Emblem Health HIP HMO Preferred Plan, and must remain in the HIP HMO Preferred Plan for the first year (365 days) of employment.

After 365 days of employment, the employee will have the option of either remaining in the HIP HMO Preferred Plan or selecting a different health plan within 30 days before the end of the 365 day period. If a new health plan is selected, the new plan will be effective on the 366th day.

An employee who needs to request an exemption from the required enrollment in the HIP HMO Preferred Plan can do so by submitting an Opt-Out Request Form to Emblem Health. An employee, or eligible dependent, must meet certain criteria and the request must be approved by Emblem Health before the exemption is granted. The Opt-Out Request Form is available on the Emblem Health website.


For full consideration, submit a focused cover letter and resume addressing how your experience and credentials fulfill the responsibilities and qualifications outlined.

The direct link to the job opening from external sources is: The direct link to the job opening from external sources is: /HRSHRAM.HRSCE.GBL?Page=HRSCEJOB_DTL&Action=A&JobOpeningId=&SiteId=22653&PostingSeq=1


Open until filled, with a review of resumes to begin August 17, 2021


CUNY Job Posting: Executive


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.