Job Information

CUNY Vice Chancellor for Student Affairs and Enrollment Management in New York, New York

Job Title: Vice Chancellor for Student Affairs and Enrollment Management

Job ID: 21927

Location: Central Office

Full/Part Time: Full-Time

Regular/Temporary: Regular


The City University of New York (CUNY) is the nation’s largest urban public university and a transformative engine of social mobility that is a critical component of the lifeblood of New York City. Founded in 1847 as the nation’s first free public institution of higher education, CUNY today has seven community colleges, 11 senior colleges and seven graduate or professional institutions spread across New York City’s five boroughs, serving 275,000 students and awarding 55,000 degrees each year. CUNY’s mix of quality and affordability propels almost six times as many low-income students into the middle class and beyond as all the Ivy League colleges combined. More than 80 percent of the University’s graduates stay in New York, contributing to all aspects of the city’s economic, civic and cultural life and diversifying the city’s workforce in every sector. CUNY’s graduates and faculty have received many prestigious honors, including 13 Nobel Prizes and 26 MacArthur “Genius” Grants. To this day, the University continues in its historic mission to provide a first-rate public education to all students, regardless of means or background.

Under the new, dynamic leadership of Chancellor Félix V. Matos Rodríguez and Executive Vice Chancellor and University Provost José Luis Cruz, CUNY has expanded its vital role in fulfilling CUNY’s responsibility as an institution of higher education, and as the nation’s most powerful engine of social mobility through an unwavering commitment to access, diversity, and inclusion.


CUNY’s Office of Academic Affairs (OAA) plays a crucial role in fulfilling the University’s mission. OAA works to expand access, improve teaching and learning, increase graduation rates, reduce time to degree, push the frontiers of knowledge, better serve our communities, and produce more civic-minded, workforce-ready lifelong learners in the areas that our region, state and nation need most.

In order to become a bigger, better, and bolder CUNY, OAA is engaged in strategic planning in regards to three major areas: expanding access and equity through the scaling of P-16 programs, student success initiatives and pedagogical innovation; workforce development and applied research; and student mental health and well-being. Our dedication to these three vital areas will position the University for opportunities and challenges the system will face over the next two decades. With this in mind, CUNY now seeks a senior Student Affairs and Enrollment Management leader to contribute to operationalizing the vision of the Chancellor and the Executive Vice Chancellor.

The City University of New York invites applications and nominations for the position of Vice Chancellor for Student Affairs & Enrollment Management. The Vice Chancellor serves as a member of the Cabinet of the Office of Academic Affairs, and reports directly to the Executive Vice Chancellor and University Provost. The Vice Chancellor creates, drives, implements, and coordinates strategies, initiatives, and activities with a focus on student development and supports that enhance the ability of the University’s colleges and professional schools to foster student enrollment, retention, graduation, and post-graduation success.

The Vice Chancellor will oversee Student Affairs and Enrollment Management, a unit that was recently created through the unification of two previously separate units that shared the same mission, values, and outcomes. Therefore, this merger will present a unique and exciting opportunity for the Vice Chancellor to activate the potential of a newly unified unit and explore and rethink methods to achieve success in enrollment management and student life.

The Vice Chancellor, recognizing that both Student Affairs and Enrollment Management are dedicated to student support and success inside and outside the classroom and propelled by mutual underlying values and governing priorities, will identify opportunities to leverage the time, talent, energy, and resources of these two units to better drive student success.

The Vice Chancellor will provide leadership for the following units:

  • Enrollment management: admissions, recruitment (undergraduate and graduate), application processing, financial aid, and the registrar.

  • Student affairs: student engagement, development, and leadership initiatives, student health and wellness services, inclusion initiatives, and student advocacy.

The Vice Chancellor will serve as the primary convener and facilitator of system-level councils that foster collaboration among Student Affairs & Enrollment Management Chiefs throughout CUNY and strengthen the partnership between chiefs and the central office. The Vice Chancellor, as a senior leader at the central office, will be positioned to pursue collaborations with other units within the Office of Academic Affairs (such as academic programs and policy, student success, career success, K-16 initiatives, research, faculty affairs, institutional policy and research) as well as units across the University’s central office (such as operations, institutional affairs, communications & marketing).

The Vice Chancellor’s responsibilities include but are not limited to:

  • Providing inspiring, ethical, and effective leadership to advance the mission of the City University of New York and accelerate progress in the achievement of its strategic goals and operational priorities.

  • Providing senior counsel to the Executive Vice Chancellor & University Provost and executive leadership in enrollment marketing, increasing market share in important market niches, identifying new markets and planning creatively for communication with prospective and present students in a world of rapidly changing technology.

  • Providing leadership on the development and implementation of technology systems that will enhance the effectiveness of student affairs and enrollment management; this includes monitoring the quality and performance of enrollment systems in a rapidly evolving technology landscape.

  • Promoting best and emerging practices across the University and assisting campuses in the interpretation and operationalization of policies and implementation of the corresponding processes.

  • Serving as the University’s inward- and outward-facing ambassador on all matters pertaining to Student Affairs and Enrollment Management.

  • Working with the University’s senior leaders to develop and attain University-wide goals and targets and participate in strategic planning processes that facilitate effective Student Affairs and Enrollment Management, at a level that meets these goals.

  • Unifying Student Affairs and Enrollment Management as synergistic units that operate in an intentional manner with a common vision and student development driven goals.

  • Serving the whole student through their full experience into and through CUNY.

  • Shifting the focus of Student Affairs beyond compliance and risk management, and helping to bolster potential areas of strength.

  • Expanding the scope of Enrollment Management beyond admissions through a more strategic enrollment planning process that considers the full life cycle of student success and the range of students the unit is serving, including continuing, returning, and transfer students, adult learners, full-time, part-time, undergraduate, graduate and non-degree students, freshmen, transfer, and continuing education students.

  • Promoting and maintaining, in partnership with the University’s institutional research and evaluation units, highly professional, data-driven operations that track students from pre-college to college-graduation.

  • Identifying additional opportunities to organize across and within units in order to best serve our college partners and add value by providing professional development, identifying appropriate technologies, assisting with system-wide procurement projects, coordinating policy, identifying and developing best practices, facilitating cross-campus collaborations, and locating functional units in close proximity to ensure optimal service delivery.

  • Spearheading the development and implementation of University strategies focused on student wellness.

  • Fostering a healthy, productive workplace culture among Student Affairs and Enrollment Management teams.

  • Collaborating with the business functions of the University.

  • Performing other responsibilities as assigned by the Executive Vice Chancellor and University Provost.


Minimum Qualifications:

  • Master’s Degree and ten years of progressively responsible experience and demonstrated success leading programs affecting student success required.

Preferred Qualifications

  • A Doctorate degree and at least twelve to fifteen years of relevant leadership experience in an institution of higher learning, preferably part of a multi-campus system.

  • Demonstrated success with diverse student populations, including undergraduate, graduate, part-time, adult learners and transfer students.

  • Experience and demonstrated success collaborating with academic leaders (including provosts and deans) to advance student success initiatives that resulted in improved student outcomes.

  • A compelling vision of the future of higher education with regard to the academic, personal, and career needs of students.

  • The executive skills, leadership qualities, expertise, record of achievement, and academic standing to manage the Student Affairs and Enrollment Management portfolios with efficacy, strategic vision, and intellectual vitality.

  • An understanding of the importance of planning for, achieving, and sustaining scale so that needed services reach all students who could benefit.

  • A student-first mindset.

  • A compelling vision of the future of higher education with regard to the academic, personal, and career needs of students.

  • The ability to foster a value-added educational experience for students that transcends the classroom.

  • The ability to advance new approaches to serving students through enhanced use of technology and other innovations.

  • A demonstrated commitment to diversity, equity, and inclusion.

  • Excellent influencing and superior communication skills.

  • Acumen to eloquently and passionately articulate CUNY's mission, programs, impact, and goals to diverse and intellectually demanding audiences.

  • Genuine team player with a creative manner of approaching issues and devising sound solutions based on good judgment and collaboration.

  • Highly advanced facilitation skills to promote partnerships across CUNY, resulting in a thorough and inclusive development planning and execution process.

  • The personal attributes needed to relate well with students.


Vice Chancellor


Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

City of New York employees, and employees of Participating Employers, hired on or after July 1, 2019, and their eligible dependents, will only be eligible to enroll in the Emblem Health HIP HMO Preferred Plan, and must remain in the HIP HMO Preferred Plan for the first year (365 days) of employment.

After 365 days of employment, the employee will have the option of either remaining in the HIP HMO Preferred Plan or selecting a different health plan within 30 days before the end of the 365 day period. If a new health plan is selected, the new plan will be effective on the 366th day.

An employee who needs to request an exemption from the required enrollment in the HIP HMO Preferred Plan can do so by submitting an Opt-Out Request Form to Emblem Health.

An employee, or eligible dependent, must meet certain criteria and the request must be approved by Emblem Health before the exemption is granted. The Opt-Out Request Form is available on the Emblem Health website.


For full consideration, please submit a letter expressing interest, curriculum vitae, and contact information for five references in Microsoft Word format to: VC-SAEM-Search@CUNY.EDU

Your cover letter should clearly explain how your experience and credentials fulfill the duties and qualifications outlined. Kindly include the name of the search in the subject line

Nominations are accepted and should include a letter of nomination and, if possible, the nominee’s curriculum vitae

References will not be contacted without the applicant’s prior permission.


Open until filled with review of resumes to begin March 25, 2020.


CUNY Job Posting: Executive


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.