Job Information

CUNY Web Content Manager in New York, New York

Web Content Manager

Job ID



Graduate Center

Full/Part Time




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The CUNY Graduate Center is the focal point for advanced teaching and research at The City University of New York (CUNY), the nation's largest urban public university. With over 35 doctoral and master’s programs of the highest caliber, the Graduate Center fosters pioneering research and scholarship in the arts and sciences and prepares students for careers in universities and the private, nonprofit, and government sectors. The Graduate Center’s commitment to research and scholarship for the public good is exemplified by its more than 30 centers, institutes, and initiatives, including its Advanced Science Research Center (ASRC), a 200,000 square-foot facility in upper Manhattan, designed to promote collaboration among scientists in five areas of global research and innovation: nanoscience, photonics, structural biology, neuroscience, and environmental sciences.

The Graduate Center (GC) benefits from highly ambitious and diverse students and alumni—who in turn teach hundreds of thousands of undergraduates every year. Through its public programs, the Graduate Center enhances New York City’s intellectual and cultural life.

The Web Content Manager in the Office of Institutional Advancement and Communications will support GC web and digital initiatives through supervision of web content requests and managing content management system trainings. Through working closely with the GC community, the Web Content Manager will more fully understand the needs of our programs, departments, and website visitors in order to help guide the evolution of our websites. This position reports to the Director of Digital Media.

All full-time and part-time CUNY staff are expected to work in-person at their campus office 70% of their work time. For full-time staff, this is equivalent to 7 out of 10 days of in-person work in a two-week period (e.g., 7 days in-person, 3 days remote). This hybrid work schedule is subject to change.

Duties include but are not limited to:

  • Web Content Requests: responsible for ensuring requests from internal clients to update web content, create and/or modify structured content, and other website changes are appropriately handled in a timely and thorough manner.

  • Training: manages the training of new and existing CMS users, including creating a sense of community amongst users, communicating regular updates, creating and updating documentation, and reaching out to users who are having issues with the CMS.

  • Accessibility: remediates web, PDF, and other content for our website and digital properties.

  • Reviews content for quality, accuracy, timeliness, as well as web usability, accessibility, effectiveness, SEO, and that it meets our brand guidelines.

  • Helps guide development needs: through working closely with our users, understanding where there is room for improvement on our websites and helping to determine how to address those needs.

  • Helps review and test development updates.

  • Other digital projects as assigned: related website and digital projects, such as working on website migrations, building new program/department pages, compiling analytics, etc.

  • Performs other duties as assigned which are reasonably within the scope of this job classification.


Bachelor's degree and six years' related experience required.

A preferred candidate should have:

• Proficient in Drupal and WordPress.

• Proficient in HTML and CSS.

• Experience with analytics tools like Google Analytics.

• Experience with SEO.

• Understanding of back-end of websites.

• Familiarity with project management tools, such as Jira and Redmine.

• Extremely well-organized and detail oriented.

• Exceptional verbal and written communication skills.

• Self-motivated and able to prioritize tasks and projects.

Candidates must be legally authorized to work in the United States on a full-time basis. Sponsorship will not be offered for this position.


Manages electronic, online and multi-media communications, providing editorial, technical and production expertise.

-Consults with client staff to assess needs and determine design and technical specifications

-Plans communications messages, formats, and designs which meet clients' needs and have impact with the intended audience(s)

-Coordinates the efforts of internal and external professionals to implement and disseminate electronic media projects

-Creates and maintains databases, archives, and other content associated with electronic media projects

-Develops production policies and standards and adheres to communications and branding standards

-Supervises staff as needed

-Performs related duties as assigned.


Higher Education Associate




$70,453-$79,188. Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.


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Open until filled with review of applications to begin on October 10, 2023


CUNY Job Posting: Managerial/Professional


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.