Job Information

CUNY Academic ASAP Program Director in Queens, New York

Job Title: Academic ASAP Program Director

Job ID: 22210

Location: LaGuardia Community College

Full/Part Time: Full-Time

Regular/Temporary: Regular


LaGuardia Community College, located in Long Island City, Queens, educates more than 50,000 New Yorkers annually through degree, certificate, and continuing education programs. Our guiding principle Dare To Do More reflects our belief in the transformative power of education—not just for individuals, but for our community and our country—creating pathways for achievement and safeguarding the middle class. LaGuardia is a national voice on behalf of community colleges, where half of all US college students study. Part of the City University of New York (CUNY), the College reflects the legacy of our namesake, Fiorello H. LaGuardia, the former NYC mayor beloved for his championing the underserved. Since our doors opened in 1971, our programs regularly become national models for pushing boundaries to give people of all backgrounds access to a high quality, affordable college education. We invite you to join us in imagining what our students, our community, and our country can become. Visit to learn more.

Reporting to the Assistant Dean of Student Affairs, the ASAP Director oversees all activities related to ASAP and represents the College’s ASAP program within and outside the College. In addition to the CUNY Title Overview, the ASAP Director is responsible for, but not limited to, the following:

  • Develop, assess, and enhance comprehensive programs for academic advising, career and professional development, financial aid services, other support programs, and strategies to improve retention and performance of ASAP students;

  • Oversee staff including advisors and job developers while providing a highly supportive environment by developing relevant programs, workshops, and activities;

  • Oversee recruitment of new students into the program each semester;

  • Evaluate program services and develop interventions for probation and at-risk students;

  • Oversee program budget and daily administration including scheduling and timely delivery of services;

  • Establish and maintain relationships across campus to ensure recruitment, advisement, tutoring, professional development, and financial aid processes are student-focused and inclusive;

  • Prepare reports for the CUNY Central Office ASAP Program and College leadership;

  • Attend monthly meetings at CUNY Central, and other periodic events;

  • Participate in campus-wide collaborations to enhance student experience.


Bachelor's degree (Master's preferred) in an appropriate discipline and eight years related experience.

The preferred candidate will have:

  • Demonstrated management and supervisory skills as well as budget oversight and planning experience

  • Strong understanding of the needs and challenges facing students from diverse urban backgrounds

  • Demonstrated ability to work independently and as part of a team, within the department and with faculty and other administrators

  • Strong organization, project management, communication, and facilitation skills

  • Ability to maintain accurate and detailed records of student activities

  • Computer skills, particularly Microsoft Office Suite and aptitude to learn new systems as needed


  • Understanding of engagement, retention and adult learning theories.

  • Strong understanding of the advisement needs of community college students.

  • Excellent written and oral communication skills.

  • Experience working in special programs and/or with a cohort model.

  • Willingness to work evenings and weekends as needed.


Accelerated Study in Associate Programs (ASAP) helps students earn their college degree as quickly as possible, by removing the financial, academic, and personal obstacles that many students confront. Key ASAP program features include a consolidated block schedule, cohorts by major, required full-time study and comprehensive advisement and career development services. Financial incentives include tuition waivers for financial aid eligible students, yearly textbook vouchers, and MetroCards for all students. Further information is available at

The Director oversees all activities related to ASAP and represents the College's ASAP program within and outside the College.

  • Develops and implements policy to meet the Program's mission, collaborating with other College units

  • Administers a comprehensive portfolio of services, and assesses the various components of the ASAP program to improve services to students

  • Provides a highly-supportive environment by overseeing staff such as advisors and job developers and by developing relevant programs, workshops, and activities

  • Manages tracking, reporting, and analysis of outcomes data, and systems to track and manage individual students' progress

  • Manages staff and budget consistent with program goals

  • Performs related duties as assigned


Higher Education Officer




Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.


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Candidates must attach a resume, cover letter, and three professional references (name, title, organization, and contact information).


March 11, 2021


CUNY Job Posting: Managerial/Professional


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.