Job Information

CUNY ACE Academic Senior Advisor  -- ACE Program at York College/CUNY in Queens, New York

ACE Academic Senior Advisor -- ACE Program at York College/CUNY

Job ID



York College

Full/Part Time





The York ACE (Accelerate-Complete-Engage) program is a comprehensive program designed to help students complete their academic journey to the bachelor’s degree over four years by providing participants with a clearly mapped program of study and comprehensive academic advisement and career support services. For more information about the ACE program at York College, CUNY go to the program’s website at .

Reporting to the ACE Director at York, the ACE Academic Advisor is a member of an integrated college team providing individual academic and personal support to an assigned group of York students as they progress through the ACE program.

In addition to the CUNY Title Overview, primary duties include:

  • Delivers comprehensive advisement support services to an assigned group of students through degree completion;

  • Supports delivery of weekly student seminars on issues of importance to students;

  • Reviews student progress and tracks student use of academic support services;

  • Conducts regular outreach to faculty and other college staff as needed to support student success;

  • Maintains accurate tracking data and notes for each assigned student, recommending appropriate referrals and opportunity programs;

  • Supports annual recruitment of new students into the program;

  • Organizes periodic special events and programs for students, faculty and staff; and

  • Performs other related duties as assigned by the ACE Director.


Bachelor's degree (Master's preferred) in an appropriate discipline and four years related experience. (Master’s degree can be substituted for up to two years of required related experience.)

The preferred candidate will have:

  • Strong understanding of the needs and challenges facing students from diverse urban backgrounds

  • Demonstrated ability to work independently and as part of a team, within the department and with faculty and other administrators

  • Strong organization, project management, communication, and facilitation skills

  • Ability to maintain accurate and detailed records of student activities

  • Computer skills, particularly Microsoft Office Suite, and aptitude to learn new systems as needed.


Provides expert and/or specialized academic counseling a diverse student population.

  • Offers comprehensive advisement to full-time and part-time students

  • Works with other academic affairs staff as well as enrollment and student affairs to assist students to declare majors and select appropriate courses

  • Monitors students' performances and takes appropriate action if necessary; resolves students' problems regarding curricular requirements

  • Develops academic plans and performs graduation audits

  • Provides information to students regarding student support services, college policies and program procedures and guidelines

  • Facilitates workshops; assists with other department activities such as course scheduling

  • Establishes and maintains student advisement files; prepares activity reports and analyses

  • May supervise extramural activities, such as internships and community service; may assist with accreditation efforts as needed

  • May provide career and transfer services and/or specialized program counseling

  • May supervise junior advising and/or clerical staff

  • Performs related duties as assigned.

Job Title Name: Senior Academic Advisor


Higher Education Assistant




Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.


In order to be considered for this position, applicants must include a cover letter, resume, and contact information for three references (email and telephone). Please upload all materials as ONE DOCUMENT in doc, pdf, or rtf format.

You may only apply online through the job board.

To apply:

  • Please go to, go to the Employment drop-down menu and click the ‘Search Job Postings’ tab.

  • Filter by Job Location by clicking on York College. The title of this position is ACE Program Academic Advisor, Job ID #23482. Click on the title to view the entire job announcement.

  • Click the ‘Apply Now’ tab and follow the prompts from there, including creating an account or logging into a previously created account.

York College/CUNY is an EEO/AA/IRCA/ADA Employer.


This position will close on February 14, 2022.


CUNY Job Posting: Managerial/Professional


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.