Job Information

CUNY Dean of Institutional Effectiveness in Queens, New York

Dean of Institutional Effectiveness

Job ID



Queens College

Full/Part Time




Queens College of the City University of New York is seeking a creative and innovative Dean of Institutional Effectiveness. Often referred to as "the jewel of the CUNY system", Queens College sits on 80-acres of land and is a place of contrast: an urban school in a suburban setting. A minority serving institution, Queens College enrolls 20,000 highly diverse undergraduate and graduate students who participate in liberal arts, science, and pre-professional programs delivered by a faculty and staff dedicated to student success.

With a mission to prepare students to become leading citizens of an increasingly global society, we offer a rigorous education in the liberal arts and sciences under the guidance of a faculty dedicated to both teaching and research. Our liberal arts, science and pre-professional programs earn us high rankings in prestigious college guides such as The Princeton Review America's Best Value colleges. We strive to graduate a diverse urban student population with the ability to think critically, address complex problems, explore various cultures, use modern technologies and information resources, and have won prominence in nearly every field.

Reporting to the Provost and Senior Vice President of Academic Affairs, the Dean of Institutional Effectiveness provides innovative and professional leadership in the planning, development, promotion, and implementation of an integrated institutional effectiveness system aimed at refining programs and services. He/she works across the College with vice presidents, deans, program directors and faculty to ensure the implementation of a comprehensive program of assessment designed to meet the continuous improvement goals of the College and the standards of relevant accreditation agencies. The Dean engages in a broad range of research and reporting activities, including oversight of routine and Ad Hoc data collection, data analysis, and reporting for both internal and external audiences. He/she will have oversight responsibility for the College's programmatic accreditation process. The Dean will oversee the Office of Institutional Effectiveness.

The candidate will demonstrate significant familiarity and accomplishment with strategic planning, including plan implementation and evaluation of programs that effectively promote student retention and success. The Dean will have knowledge that includes methodologies of evaluation, assessment, survey research, statistics, and data analysis. Expertise with assessment tools and techniques, survey research methods, statistical and database management software packages, and the dynamics of strategic planning and accreditation is required. Proven understanding of innovative techniques of data management and analysis across a complex organization and success bringing innovative pilot projects to scale are crucial. Strong organizational, analytical, and communication skills and the ability to work with complex computer information systems are essential.


  • Provide leadership and direction in the design, prioritization and implementation of institutional research data analysis and assessment activities

  • Serve as the liaison officer for the middle states commission on higher education accreditation and stay abreast of developments that may affect accreditation

  • Oversee design, administration and analysis of surveys for various constituencies at Queens College including students and alumni. Supervise the communication of analysis results to the appropriate audiences and supports documentation necessary to integrate the results of these surveys into decision-making and planning process

  • Works collaboratively with senior management on issues of assessment including general institutional effectiveness and measurements of student success and learning

  • Manages institutional research data systems and other resources

  • Support for academic, institutional and research grants

  • Strategic plan implementation and assessment program development

  • Ability to organize and supervise staff

CUNY Vaccinatine Mandate Policy

Candidates will be required to provide proof of being fully vaccinated against COVID-19 upon commencing employment. Exemption (medical or religious) requests to this requirement will be considered in accordance with applicable law. Being fully vaccinated is defined for this purpose as being at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. Final candidates must be fully vaccinated as of their first day of employment.


This position is in CUNY's Executive Compensation Plan. All executive positions require a minimum of a Bachelor's degree and eight years' related experience. Additional qualifications are defined below by the College.


  • Doctoral degree in Social Sciences, Education, Mathematics, Statistics, or a related field

  • Three years of experience in data analysis, statistics, qualitative and quantitative research design in higher education

  • Knowledge of emerging trends in methodologies of evaluation, survey research, institutional and student assessments

  • Experience and/or familiarity with accreditation standards and processes

  • Excellent written communication and organizational skills

  • Ability to work effectively with faculty, staff and students

  • Demonstrated track record of project and data management, strategic planning, institutional research and research in graduate and undergraduate education

  • Knowledge of and demonstrated ability to learn and work with a variety of databases and predictive analytic softwares such as Tableau, PeopleSoft, EAB Navigate, and Microsoft Office Suites.




Salary commensurate with education and experience.


  • If you are viewing this job posting on any website other than CUNYfirst, please follow the instructions below:

  • Go to

  • In the box under "job title/ keyword", enter "[ 24356 ]"

  • Click on " Dean of Institutional Effectiveness and Research "

  • Click on the "Apply Now" button and follow the instructions.

  • Please note that the candidates must upload a cover letter describing related qualifications and experience and a CV/resume in any of the following formats: .doc, .docx, or .pdf format.

  • Selected finalists will be asked to provide the names and contact information of at least three (3) professional references

  • **Please use a simple name for the document that you uploaded, for example: JDoeResume. Documents with long names cannot be parsed by the application system.


Open until filled with review begins May 26, 2022


CUNY Job Posting: Executive


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.