Job Information

CUNY Early Engagement Specialist - ASAP in Queens, New York

Job Title: Early Engagement Specialist - ASAP

Job ID: 21214

Location: Queensborough CC

Full/Part Time: Full-Time

Regular/Temporary: Regular



Reporting to the Associate Director of ASAP, the Early Engagement Specialist will play a key role in connecting students to the ASAP community and will contribute to ASAP’s missions of student retention and success. The Early Engagement Specialist will be responsible for strategically developing collaborative relationship with campus and community partners to provide increased engagement opportunities for ASAP students and enhance the student experience. In addition, this role enhances opportunities for community engagement by fostering a supportive, positive and impactful environment while promoting peer connection, and student support services on and off campus. This role will be responsible for identifying ASAP students’ areas of need in order to provide comprehensive support and connection to campus resources.

CUNY is an equal opportunity employer and is committed to increasing the diversity of its workforce. It welcomes nominations of, and applications from members of protected groups including minorities, women, veterans and individuals with disabilities, as well as others who would bring additional perspectives to the university’s mission. Candidates with demonstrated commitment to diversity and inclusiveness through their research, teaching and/or service are also encouraged to apply. One of the Queensborough Community College’s greatest strengths, and a necessary element of excellence, is the diversity of our community. We strive to attract and nurture a talented and diverse faculty and staff that proudly reflect the unique character of the local Queens community, the most diverse county in the United States.

In addition to the CUNY Title Overview duties, essential responsibilities include:

-Develop engagement strategies to support student success and assist program in meeting retention benchmarks

-Connect new and continuing ASAP students to campus resources and engagement opportunities

-Provide training and resources on topics related to student engagement to ASAP staff members

-Develop and facilitate workshops on student engagement topics, including but not limited to: Co-Curricular Involvement, Time Management, Study Skills, Learning Styles, Financial Aid, Stress Management and Test Anxiety

-Collaborate with all ASAP peer groups (SI, Peer Mentoring, Student Ambassadors, FCI liaison) to ensure comprehensive programming

-Provide tailored support and outreach to various student populations

-Participate in the planning and execution of ASAP departmental events

-Maintain up to date student records and track data on programming and outcomes

-Some evening and weekends may be required


Bachelor’s degree (Master’s preferred) in an appropriate discipline and four years related experience.


-Experience in higher education or working with college students strongly preferred

-A strong understanding of the needs of a diverse student population

-Demonstrated ability to work collaboratively in a team as well as independently with minimal supervision

-Experience developing, organizing and delivering presentations to students and staff

-Strong interpersonal and communication skills

-Experience providing coaching and mentoring to motivate learning and engagement

-Proficiency in Microsoft Office, CUNYFirst/Peoplesoft and the ability to learn new systems as needed


Accelerated Study in Associate Programs (ASAP) helps students earn their college degree as quickly as possible, by removing the financial, academic, and personal obstacles that many students confront. Key ASAP program features include a consolidated block schedule, cohorts by major, required full-time study and comprehensive advisement and career development services. Financial incentives include tuition waivers for financial aid eligible students, yearly textbook vouchers, and MetroCards for all students. Further information is available at

The ASAP Advisor is a member of an integrated College team providing individual academic, career and related support to an assigned group of college students as they progress through the program.

  • Delivers comprehensive advisement support services to an assigned group of students through degree completion

  • Conducts workshops and group advisement on topics of relevance and interest

  • Reviews student progress and tracks student use of academic support services

  • Conducts regular outreach to faculty and other college staff as needed to support student success

  • Maintains accurate tracking data and notes for each assigned student, recommending appropriate referrals and opportunity programs

  • Supports annual recruitment of students

  • Organizes periodic special events and programs for students, faculty and staff

  • Performs related duties as assigned.


Higher Education Assistant




CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.


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Position Open to CUNY employees only.

Candidates must provide a resume and cover letter.


October 14, 2019. Review of resumes to begin immediately.


CUNY Job Posting: Managerial/Professional


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.