Job Information

CUNY Enrollment Bursar Coordinator in Queens, New York

Job Title: Enrollment Bursar Coordinator

Job ID: 22121

Location: Queens College

Full/Part Time: Full-Time

Regular/Temporary: Regular


CUNY is an equal opportunity employer and is committed to increasing the diversity of its workforce. It welcomes nominations of, and applications from members of protected groups including minorities, women, veterans, and individuals with disabilities, as well as others who would bring additional perspectives to the university’s mission. Candidates with demonstrated commitment to diversity and inclusiveness through their research, teaching and/or service are also encouraged to apply. Located on a beautiful, 80-acre campus, Queens College has been cited for 28 consecutive years in the Princeton Review as a “Best Value” college. U.S. News and World Report and Forbes magazine also rank Queens College a “Best Value College,” thanks to its outstanding academics, generous financial aid packages, and affordability. The Equality of Opportunity Report placed Queens College in the top one percent of all colleges in moving students from poverty to prosperity.

Reporting directly to the Assistant Bursar, the Bursar Coordinator in large will be responsible for the processing of Student Financial Aid documents and functions within the unit. The mission of the Bursar Office is to provide accurate and timely financial information to both the campus community and its external constituents. By maintaining the integrity of student financial records and providing exceptional customer service, the Bursar Office strives to support Queens College’s students in meeting their financial obligations as they pursue their studies.

In addition to the CUNY Title Overview, the Bursar Coordinator will be responsible for:

• Reviewing student accounts to determine and approve eligible financial aid and campus refund amounts

• Coordinating with the Office of Financial Aid Office on several key functions such as resolving refund stops, and the disbursement and adjustments of student financial aid award packages

• Updating student accounts for R2T4 (Return of Financial Aid) , ensuring that all students are billed accordingly and following up to ensure that these balances are collected in a timely fashion

• Assisting with the review and processing of a weekly Financial Aid Disbursement error report and Financial Aid Refund file batch report.

• Responding to students on Financial Aid that includes Federal and State Financial Aid disbursements and R2T4 adjustments.

• Assisting the Assistant Bursar to gather supporting documentation for the University's internal auditors, independent and state auditors as it pertains to Financial Aid payments, refunds and adjustments and R2T4

• Assisting with the preparation of reports, spreadsheets, and other data as needed


­Bachelor's Degree required.


  • Two (2) years of Higher Education experience .

  • Accounting Degree is a plus.

  • PeopleSoft experience specifically working within the Student Financials module.

  • Proficient knowledge of MS Office Products such as Word, Excel and Power Point.

  • Customer service experience.

  • Excellent oral, writing, analytical, organizational and interpersonal communication skills

  • Ability to work independently and collaboratively with multiple priorities and deadlines.

  • Ability to be proactive, resourceful, and self-motivated, possessing strong critical thinking and problem-solving skills.

  • Availability to work during extended business hours, which consist of two evenings a week, from 5:00pm-7:30pm. Additional extended days during peak periods.


Provides operational support for a College student accounts function.

  • Performs processing, collection, reconciliation and maintenance of student receivables

  • Counsels students in meeting college financial obligations including current tuition, prior receivables and methods of payment; responds to student account inquiries

  • Maintains revenue files; prepares reports as required

  • Assists in the review of student accounts; identifies and reports delinquent accounts

  • May assist in the evaluation and verification of student eligibility for various loans and grants

  • Provides support to ensure the smooth flow of business operations and completion of required administrative tasks within the office; may supervise clerical and/or part-time staff

  • Performs related duties as assigned.

Job Title Name: Enrollment Bursar Coordinator


Assistant to HEO




Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.


If you are viewing this job posting on any website other than CUNYfirst, please follow the instructions below:

  • Go to

  • In the box under "job title/ keyword", enter "22121"

  • Click on "Enrollment Bursar Coordinator"

  • Click on the "Apply Now" button and follow the instructions.

Please note that the candidates must upload a cover letter describing related qualifications and experience, resume, and the name and contact information of three (3) professional references as ONE DOCUMENT in any of the following formats: .doc, .docx, or .pdf format.

**Please use a simple name for the document that you uploaded, for example: JDoeResume. Documents with long names cannot be parsed by the application system.


Open until filled with review begin on December 29, 2020


CUNY Job Posting: Managerial/Professional


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.