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CUNY Enrollment Registrar Specl: Curriculum--Office of the Registrar at York College/CUNY in Queens, New York

Job Title: Enrollment Registrar Specl: Curriculum--Office of the Registrar at York College/CUNY

Job ID: 22066

Location: York College

Full/Part Time: Full-Time

Regular/Temporary: Regular

POSITION DETAILS

Reporting to the Associate Registrar, the Enrollment Registrar Specialist is responsible for, in addition to the CUNY Title Overview, assisting with new training initiatives as well as maintain the Student Records Procedural Manual. The Enrollment Registrar Specialist will maintain the CUNYfirst course catalog and maintaining/updating course anti/co/pre-requisites in CUNYfirst; assist with registration, late registration and college events for the College community and special programs; and assist at the Student Information Counter, responding to inquiries as they arise.

The Enrollment Registrar Specialist will also be responsible for resolving Customer Relations Management (CRM) cases, converting old student records from legacy system to CUNYfirst, attending meetings on behalf of the Registrar as well as projects assigned, and sending mass communications to students regarding probation, dismissal, etc.

This position requires evening and weekend hours.

QUALIFICATIONS

Bachelor's Degree and four years' related experience required. In addition, the following qualification are highly preferred:

Four years of experience in higher education administration or technology management; ability to effectively collaborate with College departments and cross-functional teams; experience with Student Records module of PeopleSoft/Oracle; and proficiency in Microsoft applications.

The successful candidate should have the ability to work in a fast-paced, high energy environment and have a commitment to working with a culturally and ethnically diverse student population. Strong customer service orientation and attention to detail, excellent interpersonal, written, and oral communication skills are also highly preferred.

CUNY TITLE OVERVIEW

Administers College registration operations under management direction.

  • Coordinates registration services such as grade collection entries and changes, publication of semester course offerings, final examination schedules, classroom scheduling and requests for student information

  • Promotes policies and procedures in compliance with local, state and federal rules and regulations; advises College personnel regarding the development and implementation of responses to regulatory changes

  • Oversees the conformity of record release procedures to management policies and legal requirements, including the Family Rights and Privacy Act (FERPA) and other applicable laws and regulations governing the confidentiality of student records

  • Creates and reviews student communications from the Registrar's Office; ensures transcript and Degree verification requests are handled in a timely manner

  • Recommends and implements improvements to office operations; assists with strategic planning

  • Prepares reports and analyses on registration activities

  • May train faculty and staff on retention techniques, record-keeping protocol and/or registration systems

  • May supervise office operations and/or department budget

  • Performs related duties as assigned.

Job Title Name: Enrollment Registrar Specialist

CUNY TITLE

Higher Education Assistant

FLSA

Non-exempt

COMPENSATION AND BENEFITS

Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

In order to be considered for this position, applicants must include a cover letter, resume, and contact information for three references (email and telephone). Please upload all materials as ONE DOCUMENT in doc, pdf, or rtf format.

You may only apply online through the CUNY.edu job board.

To apply:

• Please go to www.CUNY.edu, go to the Employment drop-down menu and click the ‘Search Job Postings’ tab.

• Filter by Job Location by clicking on York College. The title of this position is Assistant Registrar: Curriculum – Job ID #22066. Click on the title to view the entire job announcement.

• Click the ‘Apply Now’ tab and follow the prompts from there, including creating an account or logging into a previously created account.

York College/CUNY is an EEO/AA/IRCA/ADA Employer.

CLOSING DATE

11/12/2020

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

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