Job Information

CUNY Institutional Research Specialist - Office of Institutional Research and Analysis in Queens, New York

Institutional Research Specialist - Office of Institutional Research and Analysis

Job ID



LaGuardia Community College

Full/Part Time





Founded in 1971 in Long Island City, Queens, LaGuardia Community College is one of seven community colleges of the City University of New York/CUNY. In 2019, LaGuardia served over 30,000 students in pre-college, associate degree, and continuing education programs. Major areas of study include Health Sciences, STEM, Business and Technology, and Liberal Arts. Consistent with the diversity of Queens, 56 percent of LaGuardia students are born outside of the United States. More than half are first-generation college students. Sixty-nine percent live in Queens; the rest come from Brooklyn and beyond. Virtually all LaGuardia students are ethnic minorities (88 percent), 58 percent are women, and 31 percent are over the age of 25. Forty-eight percent of LaGuardia students are Hispanic, making the college a Hispanic-Serving Institution (HSI). Sixty-six percent of LaGuardia students receive financial aid. Slightly less than half attend part-time, often because they need to work to support their families. LaGuardia ranked fifth among U.S. community colleges in economic mobility – moving low-income students into the middle class and beyond – in a 2017 Stanford University study. For more information about LaGuardia Community College please visit

This position is part of the Office of Institutional Research and assessment (OIRA) and will report to the Director of Institutional Research (IR).

The successful candidate will:

  • Assist with design/maintenance of IR databases;

  • Work with large complex data sets, including export/import of data from various sources;

  • Clean data files and maintain historical records;

  • Assist with design, production, and administration of survey instruments;

  • Develop relevant, timely and accurate institutional information to be provided to administrators, the college community and external agencies;

  • Help with preparation of reports to internal and external constituents;

  • Represent the office on college committees;

  • Assist in assessment activities as needed.

Candidates will be required to provide proof of being fully vaccinated against COVID-19 upon commencing employment. Exemption (medical or religious) requests to this requirement will be considered in accordance with applicable law. Being fully vaccinated is defined for this purpose as being at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. Final candidates must be fully vaccinated as of their first day of employment.

Until further notice, this is a hybrid position, eligible to work remotely and work in the office.


Bachelor's Degree and four years' relevant experience required.


  • CUNY Institutional Research experience or previous experience in an institutional research position

  • Demonstrate competency with several software and specialized data and presentation packages, especially ACCESS and EXCEL.

  • Proficiency in analytical software packages, such as SPSS, R, SAS, and Python

  • Working knowledge in analytical software packages, such as SPSS, R and data visualization tools (e.g. Power BI, Tableau)

  • Experience in querying, manipulating, analyzing, and reporting large amounts of complex data

  • Experience analyzing, summarizing, and communicating data and results in verbal, written, numerical, and graphical forms

  • Knowledge of survey design and specialized software preferably Qualtrics

  • Ability to meet deadlines and handle multiple projects simultaneously

  • Strong attention to detail and proofreading skills

  • Ability to produce accurate and high-quality reports in a fast-paced environment


Oversees collection and assessment of data for Institutional Research purposes.

  • Compiles, maintains, and analyzes institutional data in various formats

  • Produces reports and metrics based on department's needs; responds to time-critical ad-hoc requests

  • Loads, extracts, edits, and evaluates data for reporting and analytics

  • Maintains selected databases and document libraries, updating and ensuring data quality and accuracy

  • May participate in internal and external surveys as needed

  • May consult with others in designing methodology for research projects

  • Performs related duties as assigned.


Higher Education Assistant




Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.


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Candidates should provide a resume and cover letter.


May 26, 2022


CUNY Job Posting: Managerial/Professional


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.