Job Information

CUNY IT Academic Technology Specialist (HEOa) - Career Services: York College/CUNY in Queens, New York

IT Academic Technology Specialist (HEOa) - Career Services: York College/CUNY

Job ID



York College

Full/Part Time




The IT Academic Technology Specialist reporting to the Director of Career Services, is primarily responsible for developing and overseeing various functions of our online management system (Symplicity), the office's primary information and tracking system. They will investigate modules offered in system to best track and develop a plan to maximum usage and a comprehensive gathering and analysis of program data to track student progress as well as interpret and meet our goals as part of the college’s strategic plan.

In addition, one of the key responsibilities for this position is to collaborate with the Lead Career Services Manager, to effectively develop, manage, and implement college level academic and experiential learning programs; internships, mentoring, and other professional programs that partner with select academic departments and their learning outcomes. They will review and research business information to ensure employers are credible and remain in compliance with NACE policies.

In addition, they will help students in their process of career exploration. This includes collaborating with the lead staff responsible for managing and implementing the experiential/internship learning programs. Work with other staff to assist students with using online tools that will assess their career interest, providing job information related careers and industries of interest. Working with their colleagues, they will assist with the planning of the annual career related workshops and special career and network events and providing the follow-up, support and customer service required to build lasting partnerships with these employers.

Job duties include:

• Helping students to navigate and access support services

• Maintaining student internship and job data in Symplicity in real time

• Creating and leading student workshops that promote job-readiness

• Miscellaneous projects including entering student hiring data in Symplicity

• Contribute towards the annual report by providing year-over-year figures for approved career portal opportunities and employer registrations

• Compose charts showing month-over-month figures for approved jobs and internships

Candidates will be required to provide proof of being fully vaccinated against COVID-19 upon commencing employment. Exemption (medical or religious) requests to this requirement will be considered in accordance with applicable law. Being fully vaccinated is defined for this purpose as being at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. Final candidates must be fully vaccinated as of their first day of employment.


Bachelor's Degree and four years' relevant experience required.


Supports and consults with faculty, students, and others in the use of instructional systems, software, and programs.

  • Provides day-to-day support for users of instructional systems

  • May supervise a College help desk related to academic technology, supervising and training staff

  • Designs, develops, and delivers training and orientation sessions on the use of instructional technologies

  • May serve as an administrator and/or account coordinator for one or more systems

  • Assists in demonstrating the practical application of computers and communications technology for classes and workshops for faculty or students

  • May track problem reports, troubleshoot reported issues, and document resolutions

  • Performs related duties as assigned.

Job Title Name: IT Academic Technology Specialist


Higher Education Assistant




Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

IMPORTANT NOTICE: Health Plan Coverage for Employees Hired on or after October 1, 2022 City of New York employees and employees of Participating Employers and their eligible dependents hired on or after October 1, 2022 will only be eligible to enroll in the EmblemHealth HIP HMO Preferred Plan and must remain in the HIP HMO Preferred Plan for the first year (365 days) of employment.

After 365 days of employment, the employee will have the option of either remaining in the HIP HMO Preferred Plan or selecting a different health plan within 30 days before the end of the 365th day period.

If a new health plan is selected, the new plan will be effective on the 366th day.

Only after the 365th day can the employee participate in any Annual Fall Transfer Period. An employee who needs to request an exemption from the required enrollment in the HIP HMO Preferred Plan can do so by submitting a HIP HMO Opt-Out Request Form to EmblemHealth. An employee, or eligible dependent, must meet certain criteria and the request must be approved by EmblemHealth before the exemption is granted. The HIP HMO Opt-Out Request Form and HIP service area are available on the EmblemHealth website.

The salary range for this appointment is $68,004 - $79,188


In order to be considered for this position, applicants must include a cover letter, resume, and contact information for three references (email and telephone). Please upload all materials as ONE DOCUMENT in doc, pdf, or rtf format.

You may only apply online through the job board.

To apply:

Please go to

Filter by Job Location by clicking on York College. The title of this position is IT Academic Technology Specialist, Job ID # 24697. Click on the title to view the entire job announcement.

Click the ‘Apply Now’ tab and follow the prompts from there, including creating an account or logging into a previously created account.

York College/CUNY is an EEO/AA/IRCA/ADA Employer.


This posting will close on December 22, 2022.


CUNY Job Posting: Managerial/Professional


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.