Job Information

CUNY I.T. Associate, Level I - Database Administrator (Provisional) in Queens, New York

Job Title: I.T. Associate, Level I - Database Administrator (Provisional)

Job ID: 21924

Location: Queens College

Full/Part Time: Full-Time

Regular/Temporary: Regular


I.T. Associates perform moderately complex professional work in technology-related disciplines. While areas of specialization vary, typically I.T. Associates work in areas such as development/programming, communications, technical support, or similar functions depending on the needs of the Information Technology area to which they report. Work tasks include resolving complex technology problems and serving as a technical resource. They have considerable latitude for independent initiative and judgment and may have supervisory responsibilities.

I.T. Associates should demonstrate mastery of one or more technology-related disciplines.

This job is in CUNY's Classified Civil Service. The full specification is available on our web site at


IT Associate




Queens College enjoys a national reputation for its liberal arts and sciences and pre-professional programs. With its extensive range of graduate and undergraduate degrees, honors programs, research opportunities, and internship placements, the college serves more than 20,000 students, mentored by an award-winning faculty. Located on a beautiful, 80-acre campus, the college has been cited for 28 consecutive years in the Princeton Review as a “Best Value” college. U.S. News and World Report and Forbes magazine also rank Queens College a “Best Value College,” thanks to its outstanding academics, generous financial aid packages, and affordability. The Equality of Opportunity Report placed Queens College in the top one percent of all colleges in moving students from poverty to prosperity.

Queens College produces more education graduates who become principals, teachers, and counselors for New York City’s public schools than any other college in the metropolitan area. The college contributes to the local talent pool as a leader in tech education, and enrolls the second-most computer science majors of any college in the city. Students from across the country and around the world are attracted to study at the Aaron Copland School of Music. Its renowned faculty and alumni include celebrated composers, conductors, and performers who have received over 100 Grammy Awards and nominations. Visit the homepage to learn more about Queens College’s stellar programs and robust campus life.

Information Technology Services (ITS) at Queens College provides campus wide information technology support and telecommunication needs. ITS strategic services includes: supporting enterprise IT and applications; developing new technologies that advance the college’s core mission; upgrading and maintaining the campus network; operation of the Data Center, Help Desk and computer labs; application development and management and enterprise resource management.

In support of the campus mission, strategic plans and values, the Queens College Information Technology Services (ITS) seeks to fill the mission critical vacancy of Database Administrator (IT Associate Level 1-provisional) vacancy in the division of Infrastructure Operations.

Reporting directly to the Manager of Server Operations, the Database Administrator will be responsible for the administration of highly complex database management system software, databases and technology stack components. This person will also work closely with Data Management tool and applications in addition to databases.

Key responsibilities include, but are not limited to the following:

• Install, upgrade and manage database servers

• Develop processes to ensure database security, integrity and stability

• Maintain database backup and recovery infrastructure

• Monitor and maintain availability and performance of database servers

• Diagnose and troubleshoot database errors

• Proactively and regularly make recommendations for system improvements

• Set and maintain database standards

• Manage database access

• Assist with schema design, code review and SQL query tuning

• Write and deploy SQL patches

• Create automation for repeating database tasks

• Install, upgrade, and manage database applications

• Make requested updates and modifications to database structure and data

• Provide guidance and support to Application Developers

• Train and support end-users as required

• Create and manage reports, visualizations, and dashboards for internal and external use

• Process work accurately and in a timely manner

• Be available for on-call support as needed


  1. High School Diploma, G.E.D., or equivalent

  2. An equivalent of seven years of experience post-high school that can be met by one of the following: seven years of full-time work experience in a computer or technology related position; an Associate's degree plus five years of full-time work experience in a computer or technology-related position; a Bachelor's degree from an accredited institution plus three years of full-time work experience in a computer or technology-related position

  3. Demonstrated English Language proficiency

  4. A Motor Vehicle Driver's license, valid in New York State, may be required for some, but not all positions.

This job has three levels. To qualify for Levels 2 and 3, additional qualifications, such as education, experience, or certification relevant to the area of specialization are required.


Preferred Qualifications

-Experience with Microsoft SQL database servers

-Experience designing database applications using Java, Python or similar

-Knowledge of Active Directory and LDAP

-Experience with Oracle database servers running under Windows is a plus

-Experience with MySQL/MariaDB database servers running under Linux

-Highly motivated to learn new skills and take on difficult and challenging tasks

-Basic understanding of instructional design principles, practices and/or theories highly desired

-Strong written, verbal and interpersonal communication skills

-Ability to communicate and establish strong working relationships with multiple constituents on campus to include faculty, staff, IT professionals, administrators, constituents at all CUNY Colleges and Central Office

-Strong organizational skills to establish plans, manage a varied workload with multiple priorities, and to follow-up and complete work by time-sensitive prescribed deadlines

-Ability to prioritize tasks, time management




CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.


If you are viewing this job posting on any website other than CUNYfirst, please follow the instructions below:

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Please note that the candidates must upload a cover letter describing related qualifications and experience, resume, and the name and contact information of three (3) professional references as ONE DOCUMENT in any of the following formats: .doc, .docx, or .pdf format.

**Please use a simple name for the document that you uploaded, for example: JDoeResume. Documents with long names cannot be parsed by the application system.


April 03, 2020


CUNY Job Posting: Information Technology/Technical


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.