Job Information

CUNY Junior Academic Advisor- Academic Advisement: York College/CUNY in Queens, New York

Junior Academic Advisor- Academic Advisement: York College/CUNY

Job ID



York College

Full/Part Time



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York College, founded in 1966, is a center of academic excellence in the heart of Jamaica, Queens. One of the eleven senior colleges in The City University of New York, the College’s mission is to enrich students' lives by fostering an environment where they’ll grow into passionate and engaged learners.

York’s academic programs are housed in three schools: The School of Arts & Sciences, The School of Business and Information Systems, and The School of Health Sciences and Professional Programs. Over sixty baccalaureate programs from across a variety of disciplines, including accounting, aviation management, business, computer science, journalism, social work, teacher education, a dual BS/MS degree in Occupational Therapy, and one of the top-ranked nursing programs in New York State, provide students with opportunities to study liberal arts, sciences, and professional programs. The College also offers five graduate programs: Aviation Management, Clinical Trials Management, Pharmaceutical Science and Business, Physician Assistant, and Social Work.

Located in Queens, the most ethnically diverse county in New York State, the College enrolls 7,000 students from over 95 nations. Nine out of ten students are members of a racial/ethnic minority group, and more than half of undergraduates are the first in their families to pursue higher education.

The College’s 50-acre campus encompasses seven buildings, including science and computer labs, music and television studios, a Performing Arts Center, and a Health and Physical Education Center. The College recently completed seven major construction projects, with more scheduled for the future. In addition, its neighborhood is at the center of a renaissance fueled by economic revitalization.

York College is committed to fostering integrity, diversity, intellectual discovery, and civic engagement to benefit its students, the community, and the world.

Reporting directly to the Associate Director of Student Support and Retention, the Junior Academic Advisor(s) will manage one or more facets of the college’s Academic Early Warning, Probation, At-Risk (Rising), entering Transfer, Pre-Professional, and SAP Advising services and support.

York College seeks a Junior Academic Advisor(s) to provide integral advisement and support to students through all stages of their academic journey at the college while navigating their academic careers. The Junior Academic Advisor will work with an assigned caseload of students and provide individualized outreach, needs assessment, academic guidance, timely feedback, and appropriate referrals to school and community support services and resources to navigate students’ academic progress, enhance their professional development, and facilitate their academic success.

In addition to the job summary above and the CUNY Title Overview below, other key duties include, but will not be limited to the following:

  • Provide comprehensive review and guidance for students who have the academic status of academic early warning, probation, continued probation, SAP and/or at-risk in addition to entering transfer and/or pre-professional students

  • Organize and facilitate events to support enrollment and retention of this cohort to maintain engagement and a sense of belonging to the college

  • Monitors students' performances and takes appropriate action if necessary; resolves students' problems regarding academic or external factors that contribute to their decrease in success, full degree completion, and progress

  • Work with the Director and Associate Director as well as Department Faculty advisors with planning, scheduling, coordination, and supervision of academic advising services and activities for the support and enhancement of the student’s academic success

  • Perform degree audits for degree candidates within the upper academic level status

  • Advise students on probation and support students with assistance in the re-admission appeal applications and process

  • Explore student's individual learning preferences during one-on-one meetings, and develop strategies for improvement appropriate to students’ specific learning needs; while assisting in creating student success strategies to aid retention and completion

  • Assist with coordinating and conducting seminars and workshops for new and continuing students.

  • Flexible schedule is required: day, evening, and weekend hours may be assigned.


Bachelor's Degree required.

  • Strong interpersonal, organizational and communication skills.

  • Customer service orientation is essential, being able to work effectively with faculty, staff, students, and external constituents.

  • Proficiency in MS Office is strongly preferred; experience with academic or advising software such as EAB Navigate, DegreeWorks, or Schedule Builder a plus.


Provides academic counseling and planning services to a diverse student population.

  • Assists students with clarifying values and goals; counsels students regarding educational options, requirements, policies and procedures.

  • Offers academic and personal support to guide students through the course selection process

  • Provides students with effective and timely referral to other college and external support services

  • Monitors and evaluates students' educational progress by conducting academic progress audits

  • Establishes and maintains student files, databases and records; prepares activity reports and analyses

  • May specialize in providing advice on specific programs or to specific student groups

  • Performs related duties as assigned.

Job Title Name: Academic Advisor


Assistant to HEO




CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

Salary: $44,411


In order to be considered for this position, applicants must include a cover letter, resume, and contact information for three references (email and telephone). Please upload all materials as ONE DOCUMENT in doc, pdf, or rtf format.

You may only apply online through the job board.

To apply:

Please go to

Filter by Job Location by clicking on York College. The title of this position is Junior Academic Advisor- Academic Advisement, Job ID # 27339. Click on the title to view the entire job announcement.

Click the ‘Apply Now’ tab and follow the prompts from there, including creating an account or logging into a previously created account.

York College/CUNY is an EEO/AA/IRCA/ADA Employer.


October 15, 2023


CUNY Job Posting: Managerial/Professional


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.